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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-K
 
     
(Mark One)    
 
þ
  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2009
or
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
Commission File No. 0-25370
 
 
 
 
Rent-A-Center, Inc.
(Exact name of registrant as specified in its charter)
 
     
Delaware   45-0491516
(State or other jurisdiction of
incorporation or organization)
  (I.R.S. Employer
Identification No.)
 
5501 Headquarters Drive
Plano, Texas 75024
(Address, including zip code of registrant’s
principal executive offices)
 
Registrant’s telephone number, including area code: 972-801-1100
 
Securities registered pursuant to Section 12(b) of the Act:
 
     
Title of Each Class
 
Name of Exchange on Which Registered
 
Common Stock, par value $0.01 per share
  The Nasdaq Global Select Market, Inc.
 
Securities registered pursuant to Section 12(g) of the Act: None
 
 
 
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ     No o
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.  Yes o     No þ
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ     No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes o     No o
 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  þ
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company o
(Do not check if a smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o     No þ
 
         
Aggregate market value of the 61,083,505 shares of Common Stock held by non-affiliates of the registrant at the closing sales price as reported on The Nasdaq Global Select Market, Inc. on June 30, 2009   $ 1,089,118,894  
Number of shares of Common Stock outstanding as of the close of business on February 19, 2010:     65,714,715  
 
Documents incorporated by reference:
 
Portions of the definitive proxy statement relating to the 2010 Annual Meeting of Stockholders of Rent-A-Center, Inc. are incorporated by reference into Part III of this report.
 


 

 
TABLE OF CONTENTS
 
                 
        Page
 
      Business     1  
      Risk Factors     13  
      Unresolved Staff Comments     16  
      Properties     16  
      Legal Proceedings     17  
      Submission of Matters to a Vote of Security Holders     17  
 
PART II
      Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities     18  
      Selected Financial Data     20  
      Management’s Discussion and Analysis of Financial Condition and Results of Operations     23  
      Quantitative and Qualitative Disclosures about Market Risk     39  
      Financial Statements and Supplementary Data     40  
      Changes in and Disagreements with Accountants on Accounting and Financial Disclosure     69  
      Controls and Procedures     69  
      Other Information     69  
 
PART III
      Directors, Executive Officers and Corporate Governance     69  
      Executive Compensation     69  
      Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters     69  
      Certain Relationships and Related Transactions, and Director Independence     69  
      Principal Accountant Fees and Services     69  
 
PART IV
      Exhibits and Financial Statement Schedules     70  
 EX-21.1
 EX-23.1
 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2


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PART I
 
Item 1.   Business.
 
Overview
 
Unless the context indicates otherwise, references to “we,” “us” and “our” refers to the consolidated business operations of Rent-A-Center, Inc., the parent, and all of its direct and indirect subsidiaries.
 
We are the largest operator in the United States rent-to-own industry with an approximate 35% market share based on store count. At December 31, 2009, we operated 3,007 company-owned stores nationwide and in Canada and Puerto Rico, including 39 retail installment sales stores under the names “Get It Now” and “Home Choice,” and 18 rent-to-own stores located in Canada under the names “Rent-A-Centre” and “Better Living.” Our subsidiary, ColorTyme, is a national franchisor of rent-to-own stores. At December 31, 2009, ColorTyme had 210 franchised rent-to-own stores in 33 states. These franchise stores represent an additional 2% market share based on store count.
 
Our stores generally offer high quality durable products such as major consumer electronics, appliances, computers, and furniture and accessories under flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed-upon rental period. The rental purchase transaction is a flexible alternative for consumers to obtain use and enjoyment of brand name merchandise without incurring debt. Key features of the rental purchase transaction include:
 
  •  convenient payment options:
 
  •  weekly, semi-monthly or monthly;
 
  •  in-store, over the phone or online;
 
• no long-term obligations;
 
• right to terminate without penalty;
 
• no requirement of a credit history;
 
• delivery and set-up included at no additional charge;
 
• product maintenance;
 
  •  lifetime reinstatement; and
 
  •  flexible options to obtain ownership — 90 days same as cash, early purchase options, or payment through the term of the agreement.
 
We offer well known brands such as Sony, Philips, LG, Hitachi, Toshiba and Mitsubishi home electronics, Whirlpool appliances, Toshiba, Sony, Hewlett-Packard, Dell, Acer and Compaq computers and Ashley, England, Standard, Albany and Klaussner furniture. We also offer high levels of customer service, including repair, pickup and delivery, generally at no additional charge. Our customers benefit from the ability to return merchandise at any time without further obligation and make payments that build toward ownership. We estimate that approximately 74% of our business is from repeat customers.
 
We also offer financial services products, such as short term secured and unsecured loans, debit cards, check cashing, tax preparation and money transfer services, in some of our existing stores under the trade names “RAC Financial Services” and “Cash AdvantEdge.” As of December 31, 2009, we offered some or all of these financial services products in 353 Rent-A-Center store locations in 17 states.
 
We were incorporated in Delaware in 1986. Our principal executive offices are located at 5501 Headquarters Drive, Plano, Texas 75024. Our telephone number is (972) 801-1100 and our company website is www.rentacenter.com. We do not intend for information contained on our website to be part of this Form 10-K. We make available free of charge on or through our website our annual report on Form 10-K, our quarterly reports on Form 10-Q, our current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after we electronically file such material with, or furnish it to, the Securities and Exchange


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Commission (“SEC”). Additionally, we voluntarily will provide electronic or paper copies of our filings free of charge upon request.
 
Industry Overview
 
According to the Association of Progressive Rental Organizations, the rent-to-own industry in the United States and Canada consists of approximately 8,500 stores and serves approximately 3.2 million households. We estimate that the two largest rent-to-own industry participants account for approximately 4,900 of the total number of stores, and the majority of the remainder of the industry consists of operations with fewer than 50 stores. The rent-to-own industry is highly fragmented and has experienced significant consolidation. We believe this consolidation trend in the industry will continue, presenting opportunities for us to continue to acquire additional stores or customer accounts on favorable terms.
 
The rent-to-own industry serves a highly diverse customer base. According to the Association of Progressive Rental Organizations, approximately 76% of rent-to-own customers have household incomes between $15,000 and $50,000 per year. The rent-to-own industry serves a wide variety of customers by allowing them to obtain merchandise that they might otherwise be unable to obtain due to insufficient cash resources or a lack of access to credit. The Association of Progressive Rental Organizations also estimates that approximately 94% of customers have high school diplomas. According to an April 2000 Federal Trade Commission study, 75% of rent-to-own customers were satisfied with their experience with rent-to-own transactions. The study noted that customers gave a wide variety of reasons for their satisfaction, including “the ability to obtain merchandise they otherwise could not; the low payments; the lack of a credit check; the convenience and flexibility of the transaction; the quality of the merchandise; the quality of the maintenance, delivery, and other services; the friendliness and flexibility of the store employees; and the lack of any problems or hassles.”
 
Historical Growth
 
From 1993 to 2006, we pursued an aggressive growth strategy in which we sought to acquire underperforming rent-to-own stores to which we could apply our operating model as well as open new stores. Since March 1993, our company-owned store base has grown from 27 to 3,007 at December 31, 2009, primarily through acquisitions. During this period, we acquired over 3,300 stores, including approximately 400 of our franchised stores. These acquisitions occurred in approximately 270 separate transactions, including ten transactions where we acquired in excess of 50 stores. In addition, we strategically opened or acquired stores near market areas served by existing stores (“cannibalized”) to enhance service levels, gain incremental sales and increase market penetration.
 
The following table summarizes the store growth activity over the last three fiscal years:
 
                         
   
2009
   
2008
   
2007
 
 
Stores at beginning of period
    3,037       3,081       3,406  
New store openings
    40       26       27  
Acquired stores remaining open
    1       5       14  
Closed stores(1)
                       
Merged with existing stores
    59       45       363  
Sold or closed with no surviving store
    12       30       3  
                         
Stores at end of period
    3,007       3,037       3,081  
                         
Acquired stores closed and accounts merged with existing stores
    26       38       36  
Total approximate purchase price of acquisitions
    $7.2 million       $15.7 million       $20.1 million  
 
 
(1) Substantially all of the merged, sold or closed stores in 2007 relate to our store consolidation plans discussed below and in more detail in Note F, Restructuring, in the Notes to the Consolidated Financial Statements on page 55.


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Store Consolidation.  We believe our aggressive store acquisition program and our planned cannibalization resulted in over penetration in some markets. We continually evaluate every market in which we operate by reviewing operating results, competitive positioning, and growth potential. As a result of such review in December 2007, we committed to a store consolidation plan pursuant to which we closed or merged 282 stores as of December 31, 2009.
 
Future Store Growth.  We continue to believe there are attractive opportunities to expand our presence in the rent-to-own industry both nationally and internationally. We plan to continue opening new stores in targeted markets and acquiring existing rent-to-own stores and store account portfolios. We will focus new market penetration in adjacent areas or regions that we believe are underserved by the rent-to-own industry. In addition, we intend to pursue our acquisition strategy of targeting under-performing and under-capitalized rent-to-own stores. We also intend to continue to critically evaluate the markets in which we operate and will close, sell or merge underperforming stores.
 
Competitive Strengths
 
We believe the following competitive strengths position us well for continued growth:
 
Geographic Footprint.  At December 31, 2009, we operated 3,007 stores nationwide and in Canada and Puerto Rico. In addition, our subsidiary, ColorTyme, franchised 210 stores in 33 states. We believe the number and location of our stores combined with the strength of our brand provides us with a unique platform from which to market additional products and services to our customer demographic. The following table shows the geographic distribution of our stores:
 
                         
    Number of Stores  
    Company
    With Financial
       
Location
  Owned     Services     Franchised  
 
Alabama
    59             3  
Alaska
    6       5       3  
Arizona
    57       6        
Arkansas
    39             1  
California
    140             5  
Colorado
    43       12        
Connecticut
    40             1  
Delaware
    20              
District of Columbia
    4              
Florida
    172             19  
Georgia
    83             7  
Hawaii
    11       7       5  
Idaho
    12       7       3  
Illinois
    110           8  
Indiana
    97             2  
Iowa
    27       13        
Kansas
    34       13       8  
Kentucky
    65       20       4  
Louisiana
    45             6  
Maine
    28             9  
Maryland
    63             11  
Massachusetts
    69             1  
Michigan
    104             7  
Minnesota
    8 *            
Mississippi
    35             1  
Missouri
    65       16        
Montana
    9       6        
Nebraska
    14              
Nevada
    23       3        
New Hampshire
    20             1  
New Jersey
    44              
New Mexico
    27       10       9  
New York
    176             3  
North Carolina
    129             12  
North Dakota
    3              
Ohio
    175       54       4  
Oklahoma
    45             6  
Oregon
    27             4  
Pennsylvania
    151             3  
Puerto Rico
    45              
Rhode Island
    16             2  
South Carolina
    64             4  
South Dakota
    4              
Tennessee
    90       37       4  
Texas
    289       112       37  
Utah
    16       6        
Vermont
    9              
Virginia
    68             12  
Washington
    44       26       5  
West Virginia
    35              
Wisconsin
    23 *            
Wyoming
    7              
Canada
    18              
                         
TOTAL
    3,007       353       210  
 
 
* Retail installment stores
 
Includes eight retail installment stores


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Management Expertise.  Our management team at both the corporate and operational levels is highly experienced with over 100 combined years of service with us. Our executive management team has demonstrated the ability to grow the profitability of our business through their operational leadership and strategic vision.
 
Financial Strength.  Historically, our operations have generated strong cash flow, averaging $240.0 million in operating cash flow per year since 1999. As a result, we have been able to invest in acquisitions and new business opportunities while maintaining a strong balance sheet.
 
Collections.  The breadth of our store locations also provides us with the operational infrastructure to support our collection efforts. The ability to timely and personally contact customers through our local field personnel is critical to our ability to collect payments or regain possession of rented merchandise. In addition, we believe we have developed lasting relationships with our customers, as well as obtained extensive knowledge of our targeted customer demographic, through our collection experience.
 
Integration Experience.  We have gained significant experience in the acquisition and integration of other rent-to-own operators and believe the fragmented nature of the rent-to-own and financial services industries will result in ongoing consolidation opportunities. Acquired stores benefit from our improved product mix, sophisticated management information system, purchasing power and administrative network.
 
Strategy
 
We intend to capitalize on our competitive strengths and continue to build our position as a leading provider of products and services to cash and credit constrained consumers by focusing our strategic efforts on the following:
 
  •  enhancing the operations, revenue and profitability of our store locations;
 
  •  seeking additional distribution channels for our products and services;
 
  •  leveraging our financial strength; and
 
  •  strengthening customer relationships through community involvement.
 
Enhancing the Operations, Revenue and Profitability of Our Store Locations
 
We continually seek to improve store performance through strategies intended to produce gains in operating efficiency, revenue and profitability. For example, we continue to focus our operational personnel on prioritizing store profit growth, including increasing store revenue and managing store level operating expenses.
 
We believe we will achieve gains in revenues and operating margins in both existing and newly acquired stores by continuing to:
 
  •  focus on the customer experience, both in our store locations, as well as on our website;
 
  •  focus on improving the operations in our existing financial services store locations;
 
  •  use consumer focused advertising, including direct mail, television, Internet, radio and print media, which highlights the appealing features of our services to increase store traffic and expand our customer base;
 
  •  respond to competitive pressures on a market by market basis with specifically tailored action plans;
 
  •  acquire customer accounts;
 
  •  create compelling product values for our customers through the use of strategic merchandise purchases;
 
  •  expand the offering of product lines to appeal to more customers to increase the number of transactions and grow our customer base; and
 
  •  employ strict store-level cost control.


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Seeking Additional Distribution Channels for Our Products and Services
 
We believe there are opportunities for us to obtain new customers through sources other than our existing rent-to-own stores. We are currently exploring the following alternatives:
 
  •  offering the rent-to-own transaction to consumers who do not qualify for financing from a traditional retailer by maintaining a presence inside such retailer’s store locations;
 
  •  making the rent-to-own transaction more attractive and convenient to consumers by locating kiosks inside destination retailers such as grocers or mass merchandise retailers;
 
  •  altering the footprint and product mix for stores in urban locations;
 
  •  improving and expanding our financial services operations, including the addition of Internet lending;
 
  •  expanding our retail store operations; and
 
  •  expanding our operations in Canada and seeking to identify other international markets in which we believe our products and services would be in demand.
 
There can be no assurance that we will be successful in our efforts to expand our distribution channels, or that such operations, should they be added, will prove to be profitable.
 
Leveraging our Financial Strength
 
We believe we can leverage our financial strength by investing significantly in people, processes and technology to increase revenue and reduce our cost infrastructure through our investments in the following:
 
  •  a new centralized purchasing system which allows us to better manage our rental merchandise at the store level while expanding availability of the most popular products;
 
  •  centralized procurement of all non-merchandise categories of supplies and services, including the development of an on-line procurement tool and a commitment to add dedicated resources at our home office to professionally manage our expenses; and
 
  •  an enhanced point of sale system which will provide visibility and efficiency in all aspects of our store operations.
 
We believe our financial strength allows us to pursue these and other initiatives while also making strategic use of our cash.
 
Strengthening Customer Relationships through Community Involvement
 
We seek to further strengthen relationships with our customers through community involvement both at the local store level and as a company through corporate donations and initiatives. We encourage the management of each of our stores to involve themselves with their respective local communities. In addition, we participate in various programs, including the following:
 
  •  Since 2002, co-workers at our headquarters facility in Plano, Texas have worked to fight hunger through the North Texas Food Bank. On a national basis, we have committed $500,000 over four years in the fight to end hunger.
 
  •  Each spring, we raise funds for Big Brothers Big Sisters of America. With a donation of $1 or more, customers and co-workers sign their name on a paper spring egg to hang in our stores. Since 2003, Rent-A-Center has given $100,000 every year to match the total amount raised by our stores during a four week campaign. To date, we have donated more than $1.5 million.
 
  •  In 2004, we established the Make A Difference Scholarship which provides $60,000 annually to customers, their children and our co-workers’ children who are pursuing an undergraduate degree at the college or university of their choice.


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  •  Since 2005, we have teamed up with Boys & Girls Clubs to furnish special “RAC” Rooms to the centers that need them most. Each year, we create 20 new RAC Rooms around the country. Clubs choose the merchandise they need, including furniture, televisions, electronics and computers.
 
  •  We pledged $800,000 over four years in grants to Junior Achievement offices in communities across the U.S. as part of our commitment to promoting financial literacy in our communities. Our program with Junior Achievement assures that financial literacy programs will be taught to children in grades K-12 in schools where at least 51% of students qualify for free or reduced lunch.
 
  •  Random Acts of Caring brings unexpected gifts to people and organizations that serve others. Since 2008, the Random Acts of Caring program has provided unexpected donations of merchandise and funding to 47 deserving non-profit organizations. Examples include furnishing rooms in three fire stations in New York and donating $5,000 to the FDNY Foundation, and providing the Allen County Chapter of the American Red Cross in Lima, Ohio with four desktop computers and two laptops for field work.
 
Rent-A-Center Store Operations
 
Store Design
 
Our stores average approximately 4,700 square feet and are located primarily in strip centers. Because we utilize “just in time” inventory strategies, receiving merchandise shipments in relatively small quantities directly from vendors, we are able to dedicate approximately 75% of the store space to showroom floor, and also eliminate warehousing costs.
 
Product Selection
 
Our stores generally offer merchandise from four basic product categories: major consumer electronics, appliances, computers and furniture and accessories. Although we seek to maintain sufficient inventory in our stores to offer customers a wide variety of models, styles and brands, we generally limit merchandise to prescribed levels to maintain strict inventory controls. We seek to provide a wide variety of high quality merchandise to our customers, and we emphasize high-end products from name-brand manufacturers. For the year ended December 31, 2009, consumer electronic products accounted for approximately 36% of our store rental revenue, furniture and accessories for 31%, appliances for 17% and computers for 16%. Customers may request either new merchandise or previously rented merchandise. Previously rented merchandise is generally offered at the same weekly or monthly rental rate as is offered for new merchandise, but with an opportunity to obtain ownership of the merchandise after fewer rental payments.
 
Major consumer electronic products offered by our stores include high definition televisions, home theatre systems, video game consoles and stereos from top name-brand manufacturers such as Sony, Nintendo, Philips, LG, Hitachi, Toshiba and Mitsubishi. We offer major appliances manufactured by Whirlpool, including refrigerators, washing machines, dryers, freezers and ranges. We offer desktop and laptop computers from Toshiba, Sony, Hewlett Packard, Dell, Acer and Compaq. We offer a variety of furniture products, including dining room, living room and bedroom furniture featuring a number of styles, materials and colors. We offer furniture made by Ashley, England, Standard, Albany and Klaussner and other top name-brand manufacturers. Accessories include lamps and tables and are typically rented as part of a package of items, such as a complete room of furniture. Showroom displays enable customers to visualize how the product will look in their homes and provide a showcase for accessories.
 
Rental Purchase Agreements
 
Our customers generally enter into weekly, semi-monthly or monthly rental purchase agreements, which renew automatically upon receipt of each payment. We retain title to the merchandise during the term of the rental purchase agreement. Ownership of the merchandise generally transfers to the customer if the customer has continuously renewed the rental purchase agreement for a period of seven to 30 months, depending upon the product type, or exercises a specified early purchase option. We do not conduct a formal credit investigation of each customer. We do require a potential customer to provide store management with sufficient personal information to allow us to verify their residence and sources of income. References listed by the customer are also contacted to


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verify the information contained in the customer’s rental purchase order form. Rental payments are generally made in the store or by telephone. We accept cash and credit or debit cards. Approximately 84% of our agreements are on a weekly term. Depending on state regulatory requirements, we may charge for the reinstatement of terminated accounts or collect a delinquent account fee, and collect loss/damage waiver fees from customers desiring product protection in case of theft or certain natural disasters. These fees are standard in the industry and may be subject to government-specified limits. Please read the section entitled “— Government Regulation — Rental Purchase Transactions.”
 
Product Turnover
 
On average, a minimum rental term of 18 months is generally required to obtain ownership of new merchandise. Approximately 25% of our initial rental purchase agreements are taken to the full term of the agreement. The average total life for each product is approximately 20 months, which includes the initial rental period, all re-rental periods and idle time in our system. To cover the relatively high operating expenses generated by greater product turnover, rental purchase agreements require higher aggregate payments than are generally charged under other types of purchase plans, such as installment purchase or credit plans.
 
Customer Service
 
We generally offer same day or 24-hour delivery and installation of our merchandise at no additional cost to the customer. We provide any required service or repair without additional charge, except for damage in excess of normal wear and tear. Repair services are provided through our national network of 24 service centers, the cost of which may be reimbursed by the vendor if the item is still under factory warranty. If the product cannot be repaired at the customer’s residence, we provide a temporary replacement while the product is being repaired. Generally, the customer is fully liable for damage, loss or destruction of the merchandise, unless the customer purchases an optional loss/damage waiver covering the particular loss. Most of the products we offer are covered by a manufacturer’s warranty for varying periods which, subject to the terms of the warranty, is transferred to the customer in the event that the customer obtains ownership.
 
Collections
 
Store managers use our management information system to track collections on a daily basis. For fiscal years 2009, 2008, and 2007, the average week ending past due percentages were 6.50%, 6.38% and 6.43%, respectively. Our goal was to have no more than 5.99% of our rental agreements past due one day or more each Saturday evening in the three years. For the 2010 fiscal year, our goal remains the same at 5.99%. If a customer fails to make a rental payment when due, store personnel will attempt to contact the customer to obtain payment and reinstate the agreement, or will terminate the account and arrange to regain possession of the merchandise. We attempt to recover the rental items as soon as possible following termination or default of a rental purchase agreement, generally by the seventh day. Collection efforts are enhanced by the personal and job-related references required of customers, the personal nature of the relationships between store employees and customers and the fact that, following a period in which a customer is temporarily unable to make payments on a piece of rental merchandise and must return the merchandise, that customer generally may re-rent a piece of merchandise of similar type and age on the terms the customer enjoyed prior to that period.
 
Pursuant to the rental purchase agreements, customers who become delinquent in their rental payments and fail to return the rented merchandise are or may over time become liable for accrued rent through the date the merchandise is finally returned or the amount of the early purchase option or, if the merchandise is not returned before expiration of the original term of weeks or months to ownership under the rental purchase agreement, then the total balance of payments necessary to acquire ownership of the merchandise. If the customer does not return the merchandise or make payment, the remaining book value of the rental merchandise associated with delinquent accounts is generally charged off on or before the ninetieth day following the time the account became past due. Charge offs in our rental stores due to customer stolen merchandise, expressed as a percentage of rental store revenues, were approximately 2.3% in 2009, 2.5% in 2008 and 2.8% in 2007.


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Management
 
We organize our network of stores geographically with multiple levels of management. At the individual store level, each store manager is responsible for customer and account relations, delivery and collection of merchandise, inventory management, staffing, training store personnel and certain marketing efforts. Two times each week, store management is required to count the store’s inventory on hand and compare the count to our accounting records, with the district manager performing a similar count at least quarterly. In addition, our individual store managers track their daily store performance for revenue collected as compared to the projected performance of their store. Each store manager reports to a district manager within close proximity who typically oversees six to eight stores. Typically, a district manager focuses on developing the personnel in his or her district and ensuring all stores meet our quality, cleanliness and service standards. In addition, a district manager routinely audits numerous areas of the stores’ operations. A significant portion of a district manager’s and store manager’s compensation is dependent upon store revenues and profits.
 
At December 31, 2009, we had 477 district managers who, in turn, reported to 74 regional directors. Regional directors monitor the results of their entire region, with an emphasis on developing and supervising the district managers in their region. Similar to the district managers, regional directors are responsible for ascertaining whether stores are following the operational guidelines. The regional directors report to ten division vice presidents located throughout the country. The regional directors receive a significant amount of their compensation based on the revenue and profitability of the stores under their management.
 
Our executive management team, including our division vice presidents, oversees field operations, with an overall strategic focus. The executive management team directs and coordinates advertising, purchasing, financial planning and controls, employee training, personnel matters, acquisitions and new store initiatives. The centralization and coordination of such operational matters allows our store managers to focus on individual store performance. A significant portion of our executive management compensation is determined by the profits generated by us.
 
Management Information Systems
 
Through a licensing agreement with High Touch, Inc., we utilize an integrated management information and control system. Each store is equipped with a computer system utilizing point of sale software developed by High Touch. This system tracks individual components of revenue, each item in idle and rented inventory, total items on rent, delinquent accounts, items in service and other account information. We electronically gather each day’s activity report, which provides our executive management with access to all operating and financial information concerning any of our stores, markets or regions and generates management reports on a daily, weekly, month-to-date and year-to-date basis for each store and for every rental purchase transaction. The system enables us to track all of our merchandise and rental purchase agreements, which often include more than one unit of merchandise. In addition, our bank reconciliation system performs a daily sweep of available funds from our stores’ depository accounts into our central operating account based on a formula that enables us to meet store operating needs while effectively utilizing excess cash. Our system also includes extensive management software, report-generating capabilities and a virtual private network. The virtual private network allows us to communicate with the stores more effectively and efficiently. Utilizing the management information system, our executive management, division vice presidents, regional directors, district managers and store managers closely monitor the productivity of stores under their supervision according to our prescribed guidelines. We are currently investing in the development of new point of sale systems and processes to further enhance our management information system.
 
The integration of our management information system, developed by High Touch, with our accounting system, developed by Lawson Software, Inc., facilitates the production of our internal financial statements. These financial statements are distributed monthly to all stores, markets, regions and our executive management team for their review.
 
Purchasing and Distribution
 
We recently completed the implementation of a centralized inventory management system, including automated merchandise replenishment. Our new automated replenishment system uses perpetual inventory records to


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analyze individual store requirements, as well as other pertinent information such as delivery and return forecasts, blanket orders, predetermined inventory levels, and vendor performance, to generate recommended merchandise order information. These recommended orders are reviewed by the store manager and delivered electronically to our vendors. The stores also have online access to determine whether other stores in their market may have merchandise available. All merchandise is shipped by vendors directly to each store, where it is held for rental. We do not utilize any distribution centers. These systems and procedures allow us to retain tight control over our inventory, improve the diversity and assortment of merchandise in our stores, and assist us in having the right products available at the right time. In addition, these systems require less involvement by our store employees resulting in more time available for customer service and sales activities.
 
We purchase the majority of our merchandise from manufacturers, who ship directly to each store. Our largest suppliers include Whirlpool and Ashley who accounted for approximately 16.4% and 15.6%, respectively, of merchandise purchased in 2009. No other manufacturer accounted for more than 10% of merchandise purchased during this period. We do not generally enter into written contracts with our suppliers that obligate us to meet certain minimum purchasing levels. Although we expect to continue relationships with our existing suppliers, we believe there are numerous sources of products available, and we do not believe the success of our operations is dependent on any one or more of our present suppliers.
 
Marketing
 
We promote the products and services in our stores through television and radio commercials, print advertisements, Internet sites, direct response and store signage, all of which are designed to increase our name recognition among our customers and potential customers. Our advertisements emphasize such features as product and name-brand selection, prompt delivery, price match, service at no extra cost, lifetime reinstatement and the absence of initial deposits, credit investigations or long-term obligations. In addition, we promote the “RAC Worry-Free Guarantee®” to further highlight these aspects of the rent-to-own transaction. We believe that as the Rent-A-Center name gains familiarity and national recognition through our advertising efforts, we will continue to educate our customers and potential customers about the rent-to-own alternative to merchandise purchases as well as solidify our reputation as a leading provider of high quality branded merchandise and services.
 
Advertising expense as a percentage of store revenue for the years ended December 31, 2009, 2008 and 2007 was approximately 2.9%, 2.9% and 2.8%, respectively. As we obtain new stores in our existing market areas, the advertising expenses of each store in the market can generally be reduced by listing all stores in the same market-wide advertisement.
 
Competition
 
The rent-to-own industry is highly competitive. According to industry sources and our estimates, the two largest industry participants account for approximately 4,900 of the 8,500 rent-to-own stores in the United States and Canada. We are the largest operator in the rent-to-own industry with 3,007 stores and 210 franchised locations as of December 31, 2009. Our stores compete with other national, regional and local rent-to-own businesses, as well as with rental stores that do not offer their customers a purchase option. With respect to customers desiring to purchase merchandise for cash or on credit, we also compete with retail stores. Competition is based primarily on store location, product selection and availability, customer service and rental rates and terms.
 
Seasonality
 
Our revenue mix is moderately seasonal, with the first quarter of each fiscal year generally providing higher merchandise sales than any other quarter during a fiscal year, primarily related to federal income tax refunds. Generally, our customers will more frequently exercise the early purchase option on their existing rental purchase agreements or purchase pre-leased merchandise off the showroom floor during the first quarter of each fiscal year. We expect this trend to continue in future periods. Furthermore, we tend to experience slower growth in the number of rental purchase agreements in the third quarter of each fiscal year when compared to other quarters throughout the year. As a result, we would expect revenues for the third quarter of each fiscal year to remain relatively flat with


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the prior quarter. We expect this trend to continue in future periods unless we add significantly to our store base during the third quarter of future fiscal years as a result of new store openings or opportunistic acquisitions.
 
Retail Store Operations
 
As of December 31, 2009, we operated 39 stores utilizing a retail model which generates installment credit sales through a retail sale transaction. Twenty-three of these stores operate under the name “Get It Now” and 16 stores under the name “Home Choice.” Our retail stores are located in Illinois, Minnesota and Wisconsin.
 
ColorTyme Operations
 
ColorTyme is our nationwide franchisor of rent-to-own stores. At December 31, 2009, ColorTyme franchised 210 stores in 33 states. These rent-to-own stores primarily offer high quality durable products such as home electronics, appliances, computers and furniture and accessories. During 2009, 12 new franchise locations were added, 17 were sold (all of which we purchased) and seven stores closed.
 
All of the ColorTyme franchised stores use ColorTyme’s trade names, service marks, trademarks and logos. All stores operate under distinctive operating procedures and standards. ColorTyme’s primary source of revenue is the sale of rental merchandise to its franchisees who, in turn, offer the merchandise to the general public for rent or purchase under a rent-to-own program. As franchisor, ColorTyme receives royalties of 2.0% to 5.0% of the franchisees’ monthly gross revenue and, generally, an initial fee up to $20,000 per new location for existing franchisees and up to $25,000 per location for new franchisees.
 
The ColorTyme franchise agreement generally requires the franchised stores to utilize specific computer hardware and software for the purpose of recording rentals, sales and other record keeping and central functions. ColorTyme retains the right to retrieve data and information from the franchised stores’ computer systems. The franchise agreements also limit the ability of the franchisees to compete with other franchisees and provides us a right of first refusal to purchase the franchise location of a ColorTyme franchisee that wishes to exit the business.
 
The franchise agreement also requires the franchised stores to exclusively offer for rent or sale only those brands, types and models of products that ColorTyme has approved. The franchised stores are required to maintain an adequate mix of inventory that consists of approved products for rent as dictated by ColorTyme policy manuals. ColorTyme negotiates purchase arrangements with various suppliers it has approved. ColorTyme’s largest suppliers are Ashley and Whirlpool, which accounted for approximately 19.5% and 14.5% of merchandise purchased by ColorTyme in 2009, respectively.
 
ColorTyme franchisees may also offer financial services, such as short term secured and unsecured loans, in addition to traditional rent-to-own products. In addition, some of ColorTyme’s franchised stores offer custom rims and tires for sale or rental under the trade names “RimTyme” or “ColorTyme Custom Wheels.” As of December 31, 2009, 42 ColorTyme stores operated by 15 separate franchisees offered financial services. Fourteen ColorTyme stores operated by five separate franchisees offered tires and rims exclusively.
 
ColorTyme is a party to an agreement with Wells Fargo Foothill, Inc. (“Wells Fargo”), who provides $35.0 million in aggregate financing to qualifying franchisees of ColorTyme generally up to five times their average monthly revenues. Under the Wells Fargo agreement, upon an event of default by the franchisee under agreements governing this financing and upon the occurrence of certain other events, Wells Fargo can assign the loans and the collateral securing such loans to ColorTyme, with ColorTyme paying the outstanding debt to Wells Fargo and then succeeding to the rights of Wells Fargo under the debt agreements, including the right to foreclose on the collateral. The Wells Fargo agreement expires on September 30, 2010. An additional $20.0 million of financing is provided by Texas Capital Bank, National Association (“Texas Capital Bank”) under an agreement similar to the Wells Fargo financing. Rent-A-Center East, Inc., a subsidiary of Rent-A-Center, guarantees the obligations of ColorTyme under each of these agreements, excluding the effects of any amounts that could be recovered under collateralization provisions, up to a maximum amount of $55.0 million, of which $19.5 million was outstanding as of December 31, 2009.
 
ColorTyme has established national advertising funds for the franchised stores, whereby ColorTyme has the right to collect up to 3% of the monthly gross revenue from each franchisee as contributions to the fund. Currently,


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ColorTyme has set the monthly franchisee contribution at $250 per store per month. ColorTyme directs the advertising programs of the fund, generally consisting of advertising in print, television and radio. ColorTyme also has the right to require franchisees to expend 3% of their monthly gross revenue on local advertising.
 
ColorTyme licenses the use of its trademarks and service marks to its franchisees under the franchise agreement. ColorTyme owns various trademarks and service marks, including ColorTyme®, RimTyme®, and Your Hometown ColorTyme®, that are used in connection with its operations and have been registered with the United States Patent and Trademark office. The duration of these marks is unlimited, subject to periodic renewal and continued use.
 
Some of ColorTyme’s franchisees may be in locations where they directly compete with our company-owned stores, which could negatively impact the business, financial condition and operating results of our company-owned stores.
 
Financial Services Operations
 
We offer financial services products, such as short term secured and unsecured loans, debit cards, check cashing, tax preparation and money transfer services under the trade names “RAC Financial Services” and “Cash AdvantEdge” within certain of our existing Rent-A-Center store locations. As of December 31, 2009, we offered some or all of these financial services products in 353 Rent-A-Center store locations in 17 states. We continue to focus our resources on improving the operations in these existing financial services store locations and expect to have approximately 400 Rent-A-Center store locations offering financial services by the end of 2010.
 
Stores offering financial services products in addition to traditional rent-to-own products generally require one to two additional employees. Management of our financial services business is integrated with our rent-to-own operations, with six financial services regional directors and 40 financial services district managers reporting to our division vice presidents.
 
Our financial services business operates in a highly competitive industry. Similar financial services products are offered by large regional or national entities, smaller independent outlets and pawnshops. Competitive factors include location, service, maximum loan amount, repayment options and fees.
 
Trademarks
 
We own various trademarks and service marks, including Rent-A-Center®, that are used in connection with our operations and have been registered with the United States Patent and Trademark Office. The duration of our trademarks is unlimited, subject to periodic renewal and continued use. In addition, we have obtained trademark registrations in Canada. We believe we hold the necessary rights for protection of the trademarks and service marks essential to our business. The products held for rent in our stores also bear trademarks and service marks held by their respective manufacturers.
 
Employees
 
As of February 19, 2010, we had approximately 17,400 employees, of whom 600 are assigned to our headquarters and the remainder of whom are directly involved in the management and operation of our stores and service centers. The employees of the ColorTyme franchisees are not employed by us. While we have experienced limited union activity in the past, none of our employees are covered by a collective bargaining agreement. We believe relationships with our employees are generally good.
 
Government Regulation
 
Rental Purchase Transactions
 
State Regulation
 
Currently, 46 states, the District of Columbia and Puerto Rico have legislation that recognize and regulate rental purchase transactions as separate and distinct from credit sales. We believe this existing legislation is generally favorable to us, as it defines and clarifies the various disclosures, procedures and transaction structures


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related to the rent-to-own business with which we must comply. With some variations in individual states, most related state legislation requires the lessor to make prescribed disclosures to customers about the rental purchase agreement and transaction, and provides time periods during which customers may reinstate agreements despite having failed to make a timely payment. Some state rental purchase laws prescribe grace periods for non-payment, prohibit or limit certain types of collection or other practices, and limit certain fees that may be charged. Ten states limit the total rental payments that can be charged to amounts ranging from 2.0 times to 2.4 times the disclosed cash price or the retail value of the rental product.
 
Although Minnesota has a rental purchase statute, the rental purchase transaction is also treated as a credit sale subject to consumer lending restrictions pursuant to judicial decision. Therefore, we offer our customers in Minnesota an opportunity to purchase our merchandise through an installment sale transaction in our Home Choice stores. We operate eight Home Choice stores in Minnesota.
 
North Carolina has no rental purchase legislation. However, the retail installment sales statute in North Carolina expressly provides that lease transactions which provide for more than a nominal purchase price at the end of the agreed rental period are not credit sales under the statute. We operate 129 stores in North Carolina.
 
Courts in Wisconsin and New Jersey, which do not have rental purchase statutes, have rendered decisions which classify rental purchase transactions as credit sales subject to consumer lending restrictions. Accordingly, in Wisconsin, we offer our customers an opportunity to purchase our merchandise through an installment sale transaction in our Get It Now stores. In New Jersey, we have modified our typical rental purchase agreements to provide disclosures, grace periods, and pricing that we believe conform with the retail installment sales act. We operate 23 Get It Now stores in Wisconsin and 44 Rent-A-Center stores in New Jersey.
 
Legislation has been introduced in New York from time to time that would significantly amend that state’s existing rental purchase statute. Recently introduced bills would impose significant pricing restrictions in New York and, if enacted as proposed, would have a material and adverse impact on our operations in New York. While predecessors of these bills have not received widespread support from members of either body of New York’s legislature, we are unable to assure you that such adverse legislation will not be enacted in the future. We operate 176 stores in New York.
 
Federal Legislation
 
To date, no comprehensive federal legislation has been enacted regulating or otherwise impacting the rental purchase transaction. We do, however, comply with the Federal Trade Commission recommendations for disclosure in rental purchase transactions.
 
From time to time, we have supported legislation introduced in Congress that would regulate the rental purchase transaction. While both beneficial and adverse legislation may be introduced in Congress in the future, any adverse federal legislation, if enacted, could have a material and adverse effect on us.
 
There can be no assurance as to whether new or revised rental purchase laws will be enacted or whether, if enacted, the laws would not have a material and adverse effect on us.
 
Financial Services
 
Our financial services business is subject to regulation and supervision primarily at the state and federal levels. We intend to offer our financial services products only in those jurisdictions with favorable regulatory environments.
 
In those jurisdictions where we make consumer loans directly to consumers (currently all states in which we offer financial services other than Texas), we are a licensed lender where required and are subject to various state regulations regarding the terms of our short term consumer loans and our policies, procedures and operations relating to those loans. Typically, state regulations limit the amount that we may lend to any consumer and, in some cases, the number of loans or transactions that we may make to any consumer at one time or in the course of a year. These state regulations also typically restrict the amount of finance charges that we may assess in connection with any loan or transaction and may limit a customer’s ability to renew or “rollover” a loan.


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We operate our financial services business in Texas under the Texas Credit Services Organization law which requires that we register as a Credit Services Organization (“CSO”) with the Texas Secretary of State, pay a registration fee and post surety bonds for each location. The CSO may, for a fee, help a consumer obtain an extension of credit from an independent third-party lender. We must also comply with various disclosure requirements, which include providing the consumer with a disclosure statement and contract that detail the services to be performed by the CSO and the total cost of those services along with various other items. Additionally, the CSO must give a consumer the right to cancel the credit services agreement without penalty within three days after the agreement is signed.
 
We are subject to regulations in several jurisdictions in which we operate that require the registration or licensing of check cashing companies or regulate the fees that check cashing companies may impose. In some of these jurisdictions, we may be required to file fee schedules with the state or conspicuously post the fees charged for cashing checks at each branch. In some cases, we are required to meet minimum bond or capital levels and are subject to record-keeping requirements. We are licensed in each of the states or jurisdictions in which a license is currently required for us to operate as a check cashing company and have filed our schedule of fees with each of the states or other jurisdictions in which such a filing is required.
 
In addition, our financial services business is subject to federal statutes and regulations such as the USA Patriot Act, the Equal Credit Opportunity Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Gramm-Leach-Bliley Act, the Fair Debt Collection Practices Act, the Anti-Money Laundering Act, and similar state laws.
 
Legislative activity with respect to the financial services industry at the state and federal level continues to be significant. Both favorable and adverse legislation has been introduced in a number of states as well as in Congress. There can be no assurance as to whether new or revised financial services laws will be enacted or whether, if enacted, the laws would not have a material and adverse effect on us.
 
Item 1A.   Risk Factors.
 
You should carefully consider the risks described below before making an investment decision. We believe these are all the material risks currently facing our business. Our business, financial condition or results of operations could be materially adversely affected by these risks. The trading price of our common stock could decline due to any of these risks, and you may lose all or part of your investment. You should also refer to the other information included in this report, including our financial statements and related notes.
 
Future revenue growth depends on our ability to identify and execute new growth strategies.
 
We have a mature store base. As a result, our same store sales have increased more slowly than in historical periods, or in some cases, decreased. Our future growth will require that we successfully increase revenue in our rent-to-own stores, as well as seek to identify additional distribution channels for our products and services. If we are unable to identify and successfully implement these strategic growth initiatives, our earnings may grow more slowly or even decrease.
 
If we fail to effectively manage the growth, integration and profitability of our financial services business, we may not realize the economic benefit of our financial investment in such operations.
 
We face risks associated with integrating our financial services business into our existing operations, including further development of information technology and financial reporting systems. In addition, a newly opened financial services location generally does not attain positive cash flow during its first year of operations. Also, the financial services industry is highly competitive and regulated by federal, state and local laws.
 
Our expansion into the financial services business could place a significant demand on our management and our financial and operational resources. If we are unable to effectively implement our financial services business, we may not realize the operational benefits of our investment in the financial services business that we currently expect.


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Rent-to-own transactions are regulated by law in most states. Any adverse change in these laws or the passage of adverse new laws could expose us to litigation or require us to alter our business practices.
 
As is the case with most businesses, we are subject to various governmental regulations, including in our case, regulations specifically regarding rent-to-own transactions. Currently, 46 states, the District of Columbia and Puerto Rico have passed laws that regulate rental purchase transactions as separate and distinct from credit sales. One additional state has a retail installment sales statute that excludes leases, including rent-to-own transactions, from its coverage if the lease provides for more than a nominal purchase price at the end of the rental period. The specific rental purchase laws generally require certain contractual and advertising disclosures. They also provide varying levels of substantive consumer protection, such as requiring a grace period for late fees and contract reinstatement rights in the event the rental purchase agreement is terminated. The rental purchase laws of ten states limit the total amount that may be charged over the life of a rental purchase agreement and the laws of four states limit the cash prices for which we may offer merchandise. Most states also regulate rental purchase transactions, as well as other consumer transactions, under various consumer protection statutes. The rental purchase statutes and other consumer protection statutes provide various consumer remedies, including monetary penalties, for violations. In our history, we have been the subject of litigation alleging that we have violated some of these statutory provisions.
 
Although there is currently no comprehensive federal legislation regulating rental purchase transactions, adverse federal legislation may be enacted in the future. From time to time, both favorable and adverse legislation seeking to regulate our business has been introduced in Congress. In addition, various legislatures in the states where we currently do business may adopt new legislation or amend existing legislation that could require us to alter our business practices.
 
Financial services transactions are regulated by federal law as well as the laws of certain states. Any adverse changes in these laws or the passage of adverse new laws with respect to the financial services business could slow our growth opportunities, expose us to litigation or alter our business practices in a manner that we may deem to be unacceptable.
 
Our financial services business is subject to federal statutes and regulations such as the USA Patriot Act, the Equal Credit Opportunity Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Gramm-Leach-Bliley Act, the Fair Debt Collection Practices Act, the Anti-Money Laundering Act, and similar state laws. In addition, we are subject to various state regulations regarding the terms of our short term consumer loans and our policies, procedures and operations relating to those loans, including the fees we may charge, as well as fees we may charge in connection with our other financial services products. The failure to comply with such regulations may result in the imposition of material fines, penalties, or injunctions. Congress and/or the various legislatures in the states where we currently operate or intend to offer financial services products may adopt new legislation or amend existing legislation with respect to our financial services business that could require us to alter our business practices in a manner that we may deem to be unacceptable, which could slow our growth opportunities.
 
We may be subject to legal proceedings from time to time which seek material damages. The costs we incur in defending ourselves or associated with settling any of these proceedings, as well as a material final judgment or decree against us, could materially adversely affect our financial condition by requiring the payment of the settlement amount, a judgment or the posting of a bond.
 
In our history, we have defended class action lawsuits alleging various regulatory violations and have paid material amounts to settle such claims. Significant settlement amounts or final judgments could materially and adversely affect our liquidity. The failure to pay any material judgment would be a default under our senior credit facilities.


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Our senior credit facilities impose restrictions on us which may limit or prohibit us from engaging in certain transactions. If a default were to occur, our lenders could accelerate the amounts of debt outstanding, and holders of our secured indebtedness could force us to sell our assets to satisfy all or a part of what is owed.
 
Covenants under our senior credit facilities restrict our ability to pay dividends, engage in various operational matters, as well as require us to maintain specified financial ratios. Our ability to meet these financial ratios may be affected by events beyond our control. These restrictions could limit our ability to obtain future financing, make needed capital expenditures or other investments, repurchase our outstanding debt or equity, withstand a future downturn in our business or in the economy, dispose of operations, engage in mergers, acquire additional stores or otherwise conduct necessary corporate activities. Various transactions that we may view as important opportunities, such as specified acquisitions, are also subject to the consent of lenders under the senior credit facilities, which may be withheld or granted subject to conditions specified at the time that may affect the attractiveness or viability of the transaction.
 
If a default were to occur, the lenders under our senior credit facilities could accelerate the amounts outstanding under the credit facilities. In addition, the lenders under these agreements could terminate their commitments to lend to us. If the lenders under these agreements accelerate the repayment of borrowings, we may not have sufficient liquid assets at that time to repay the amounts then outstanding under our indebtedness or be able to find additional alternative financing. Even if we could obtain additional alternative financing, the terms of the financing may not be favorable or acceptable to us.
 
The existing indebtedness under our senior credit facilities is secured by substantially all of our assets. Should a default or acceleration of this indebtedness occur, the holders of this indebtedness could sell the assets to satisfy all or a part of what is owed.
 
A change of control could accelerate our obligation to pay our outstanding indebtedness, and we may not have sufficient liquid assets at that time to repay these amounts.
 
Under our senior credit facilities, an event of default would result if a third party became the beneficial owner of 35.0% or more of our voting stock or upon certain changes in the constitution of Rent-A-Center’s Board of Directors. As of December 31, 2009, $711.2 million was outstanding under our senior debt. If a specified change in control occurs and the lenders under our senior credit facilities accelerate these obligations, we may not have sufficient liquid assets to repay amounts outstanding under these agreements.
 
Rent-A-Center’s organizational documents and our senior credit facilities contain provisions that may prevent or deter another group from paying a premium over the market price to Rent-A-Center’s stockholders to acquire its stock.
 
Rent-A-Center’s organizational documents contain provisions that classify its Board of Directors, authorize its Board of Directors to issue blank check preferred stock and establish advance notice requirements on its stockholders for director nominations and actions to be taken at meetings of the stockholders. In addition, as a Delaware corporation, Rent-A-Center is subject to Section 203 of the Delaware General Corporation Law relating to business combinations. Our senior credit facilities contain change of control provisions which, in the event of a change of control, would cause a default under those provisions. These provisions and arrangements could delay, deter or prevent a merger, consolidation, tender offer or other business combination or change of control involving us that could include a premium over the market price of Rent-A-Center’s common stock that some or a majority of Rent-A-Center’s stockholders might consider to be in their best interests.
 
Rent-A-Center is a holding company and is dependent on the operations and funds of its subsidiaries.
 
Rent-A-Center is a holding company, with no revenue generating operations and no assets other than its ownership interests in its direct and indirect subsidiaries. Accordingly, Rent-A-Center is dependent on the cash flow generated by its direct and indirect operating subsidiaries and must rely on dividends or other intercompany transfers from its operating subsidiaries to generate the funds necessary to meet its obligations, including the obligations under the senior credit facilities. The ability of Rent-A-Center’s subsidiaries to pay dividends or make


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other payments to it is subject to applicable state laws. Should one or more of Rent-A-Center’s subsidiaries be unable to pay dividends or make distributions, its ability to meet its ongoing obligations could be materially and adversely impacted.
 
Our stock price is volatile, and you may not be able to recover your investment if our stock price declines.
 
The price of our common stock has been volatile and can be expected to be significantly affected by factors such as:
 
  •  quarterly variations in our results of operations, which may be impacted by, among other things, changes in same store sales, when and how many rent-to-own stores we acquire or open, and the rate at which we add financial services to our existing stores;
 
  •  quarterly variations in our competitors’ results of operations;
 
  •  changes in earnings estimates or buy/sell recommendations by financial analysts; and
 
  •  the stock price performance of comparable companies.
 
In addition, the stock market as a whole has experienced extreme price and volume fluctuations that have affected the market price of many specialty retailers in ways that may have been unrelated to these companies’ operating performance.
 
Failure to achieve and maintain effective internal controls could have a material adverse effect on our business and stock price.
 
Effective internal controls are necessary for us to provide reliable financial reports. If we cannot provide reliable financial reports, our brand and operating results could be harmed. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.
 
While we continue to evaluate and improve our internal controls, we cannot be certain that these measures will ensure that we implement and maintain adequate controls over our financial processes and reporting in the future. Any failure to implement required new or improved controls, or difficulties encountered in their implementation, could harm our operating results or cause us to fail to meet our reporting obligations.
 
If we fail to maintain the adequacy of our internal controls, as such standards are modified, supplemented or amended from time to time, we may not be able to ensure that we can conclude on an ongoing basis that we have effective internal control over financial reporting in accordance with Section 404 of the Sarbanes-Oxley Act. Failure to achieve and maintain an effective internal control environment could cause investors to lose confidence in our reported financial information, which could have a material adverse effect on our stock price.
 
Item 1B.   Unresolved Staff Comments.
 
None.
 
Item 2.   Properties.
 
We lease space for substantially all of our stores and service center locations, as well as regional offices, under operating leases expiring at various times through 2019. Most of our store leases are five year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed-upon formulas. Store sizes range from approximately 1,200 to 24,000 square feet, and average approximately 4,700 square feet. Approximately 75% of each store’s space is generally used for showroom space and 25% for offices and storage space.
 
We own the land and building at 5501 Headquarters Drive, Plano, Texas, in which our corporate headquarters are located. The land and improvements are pledged as collateral under our senior credit facilities.


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We believe suitable store space generally is available for lease and we would be able to relocate any of our stores without significant difficulty should we be unable to renew a particular lease. We also expect additional space is readily available at competitive rates to open new stores.
 
Item 3.   Legal Proceedings.
 
From time to time, we, along with our subsidiaries, are party to various legal proceedings arising in the ordinary course of business. In our history, we have defended class action lawsuits alleging various regulatory violations and have paid material amounts to settle such claims. We accrue for litigation loss contingencies that are both probable and reasonably estimable. Legal fees and expenses associated with the defense of all of our litigation are expensed as such fees and expenses are incurred. As of December 31, 2009, we had no accrual relating to probable losses for our outstanding litigation.
 
We continue to monitor our litigation exposure, and will review the adequacy of our legal reserves on a quarterly basis in accordance with applicable accounting rules. Please refer to “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies Involving Critical Estimates, Uncertainties or Assessments in Our Financial Statements” regarding our process for evaluating our litigation reserves. Based on our review, we have not established any reserves for our outstanding litigation.
 
Item 4.   Submission of Matters to a Vote of Security Holders.
 
None.


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PART II
 
Item 5.   Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
 
Our common stock has been listed on the Nasdaq Global Select Market® and its predecessors under the symbol “RCII” since January 25, 1995, the date we commenced our initial public offering. The following table sets forth, for the periods indicated, the high and low sales price per share of the common stock as reported.
 
                 
2009
  High     Low  
 
Fourth Quarter
  $ 20.92     $ 17.49  
Third Quarter
    21.97       16.55  
Second Quarter
    23.14       16.94  
First Quarter
    20.17       14.45  
 
                 
2008
  High     Low  
 
Fourth Quarter
  $ 22.68     $ 9.97  
Third Quarter
    26.00       18.60  
Second Quarter
    23.20       17.07  
First Quarter
    20.22       11.67  
 
As of February 19, 2009, there were approximately 66 record holders of our common stock.
 
We have not paid any cash dividends on our common stock since the time of our initial public offering. Any change in our dividend policy will be made at the discretion of our Board of Directors and will depend on a number of factors, including future earnings, capital requirements, contractual restrictions, financial condition, future prospects and any other factors our Board of Directors may deem relevant.
 
While cash dividend payments are subject to certain restrictions in our senior credit facilities, these restrictions would not currently prohibit the payment of cash dividends. Please see the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources — Senior Credit Facilities” on page 35 of this report for further discussion of such restrictions.
 
Under our common stock repurchase program, we are authorized to repurchase up to $500.0 million in aggregate purchase price of our common stock. As of December 31, 2009, we had repurchased a total of 19,884,850 shares of Rent-A-Center common stock for an aggregate purchase price of $466.6 million under our common stock repurchase program. For the year ended December 31, 2009, we repurchased 472,100 shares of our common stock for an aggregate purchase price of $8.8 million. In the fourth quarter of 2009, we effected the following repurchases of our common stock:
 
                                         
                      Maximum Dollar
 
                Total Number of
    Value that May Yet
 
                Shares Purchased
    Be Purchased
 
    Total Number
    Average Price
    as Part of Publicly
    Under the Plans
 
    of Shares
    Paid per Share
    Announced Plans
    or Programs
 
Period
  Purchased     (Including Fees)     or Programs     (Including Fees)  
 
October 1 through October 31
                                       
November 1 through November 30
    472,100     $ 18.7357       472,100             $ 33,392,808  
December 1 through December 31
                                       
                                         
Total
    472,100     $ 18.7357       472,100             $ 33,392,808  


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Stock Performance Graph
 
The following chart represents a comparison of the five year total return of our common stock to the NASDAQ Market Index and a peer group index selected by us. The peer group index consists of Aaron’s, Inc., Family Dollar Stores, Inc., 99¢ Only Stores, Dollar Tree Stores, Inc., Dollar Financial Corp., Advance America, Cash Advance Centers, Inc., EZCORP, Inc., and Cash America International, Inc. The graph assumes $100 was invested on December 31, 2004 and dividends, if any, were reinvested for all years ending December 31.
 
(PERFORMANCE GRAPH)


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Item 6.   Selected Financial Data
 
The selected financial data presented below for the five years ended December 31, 2009 have been derived from our consolidated financial statements as audited by Grant Thornton LLP, an independent registered public accounting firm. The historical financial data are qualified in their entirety by, and should be read in conjunction with, the consolidated financial statements and the notes thereto, the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and other financial information included in this report.
 
                                         
    Year Ended December 31,  
    2009     2008     2007     2006     2005  
    (In thousands, except per share data)  
 
Consolidated Statements of Earnings
                                       
Revenues
                                       
Store
                                       
Rentals and fees
  $ 2,346,849     $ 2,505,268     $ 2,594,061     $ 2,174,239 (8)   $ 2,084,757  
Merchandise sales
    261,631       256,731       208,989       175,954       177,292  
Installment sales
    53,035       41,193       34,576       26,877       26,139  
Other
    57,601       42,759       25,482       15,607       7,903  
Franchise
                                       
Merchandise sales
    28,065       33,283       34,229       36,377       37,794  
Royalty income and fees
    4,775       4,938       8,784 (5)     4,854       5,222  
                                         
Total revenue
    2,751,956       2,884,172       2,906,121       2,433,908       2,339,107  
Operating expenses
                                       
Direct store expenses
                                       
Cost of rentals and fees
    530,018       572,900       574,013       476,462 (8)     452,583  
Cost of merchandise sold
    188,433       194,595       156,503       131,428       129,624  
Cost of installment sales
    18,687       16,620       13,270       11,346       10,889  
Salaries and other expenses
    1,556,074       1,651,805       1,684,965       1,385,437       1,358,760 (11)
Franchise cost of merchandise sold
    26,820       31,705       32,733       34,862       36,319  
                                         
      2,320,032       2,467,625       2,461,484       2,039,535       1,988,175  
General and administrative expenses
    137,626       125,632       123,703       93,556       82,290  
Amortization and write-down of intangibles
    2,843       16,637       15,734       5,573       11,705 (12)
Litigation expense (credit)
    (4,869 )(1)     (4,607 )(2)     62,250 (6)     73,300 (9)     (8,000 )(13)
Restructuring charge
          4,497 (3)     38,713 (7)           15,166 (14)
                                         
Total operating expenses
    2,455,632       2,609,784       2,701,884       2,211,964       2,089,336  
Operating profit
    296,324       274,388       204,237       221,944       249,771  
Finance charges from refinancing
                      4,803 (10)      
Gain on extinguishment of debt
          (4,335 )(4)                  
Interest expense, net
    25,954       57,381       87,951       53,003       40,703  
                                         
Earnings before income taxes
    270,370       221,342       116,286       164,138       209,068  
Income tax expense
    102,515       81,718       40,018       61,046       73,330 (15)
                                         


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Item 6.   Selected Financial Data — Continued
 
                                         
    Year Ended December 31,  
    2009     2008     2007     2006     2005  
    (In thousands, except per share data)  
 
NET EARNINGS
  $ 167,855     $ 139,624     $ 76,268     $ 103,092     $ 135,738  
                                         
Basic earnings per common share
  $ 2.54     $ 2.10     $ 1.11     $ 1.48     $ 1.86  
                                         
Diluted earnings per common share
  $ 2.52     $ 2.08     $ 1.10     $ 1.46     $ 1.83  
                                         
Consolidated Balance Sheet Data
                                       
Rental merchandise, net
  $ 749,998     $ 819,054     $ 937,970     $ 1,056,233 (16)   $ 750,680  
Intangible assets, net
    1,269,457       1,266,953       1,269,094       1,281,597       929,326  
Total assets
    2,443,997       2,496,702       2,626,943       2,740,956 (16)     1,948,664  
Total debt
    711,158       947,087       1,259,335       1,293,278       724,050  
Total liabilities
    1,196,483       1,417,500       1,679,852       1,797,997 (16)     1,125,232 (17)
Stockholders’ equity
    1,247,514       1,079,202       947,091       942,959 (16)     823,432  
Operating Data (Unaudited)
                                       
Stores open at end of period
    3,007       3,037       3,081       3,406       2,760  
Comparable store revenue growth (decrease)(18)
    (3.5 )%     2.3 %     2.1 %     1.9 %     (2.3 )%
Weighted average number of stores
    3,021       3,056       3,376       2,848       2,844  
Franchise stores open at end of period
    210       222       227       282       296  
 
 
  (1) Includes the effects of $4.9 million in pre-tax litigation credits recorded in the first quarter and second quarter of 2009 related to the Hilda Perez matter.
 
  (2) Includes the effects of $4.6 million in pre-tax litigation credits recorded in the fourth quarter of 2008 related to the Perez matter and the Shafer/Johnson matter.
 
  (3) Includes the effects of a $4.5 million pre-tax restructuring expense as part of the store consolidation plan and other restructuring items announced December 3, 2007.
 
  (4) Includes the effects of a $4.3 million pre-tax gain on the extinguishment of debt recorded in the fourth quarter of 2008.
 
  (5) Includes the effects of a $3.9 million pre-tax benefit recorded in the third quarter of 2007 as a result of the receipt of accelerated royalty payments from franchisees in consideration of the termination of their franchise agreements.
 
  (6) Includes the effects of a $51.3 million pre-tax litigation expense recorded in the first quarter of 2007 related to the Perez matter and the effects of an $11.0 million pre-tax litigation expense recorded in the fourth quarter of 2007 related to the Shafer/Johnson matter.
 
  (7) Includes the effects of a $38.7 million pre-tax restructuring expense recorded in the fourth quarter of 2007 related to the store consolidation plan and other restructuring items announced December 3, 2007.
 
  (8) Includes the effects of adopting SAB 108, Considering the Effects of Prior Year Misstatements when Quantifying Misstatements in Current Year Financial Statements (“SAB 108”), of approximately $3.1 million decrease in pre-tax revenue and $738,000 decrease in pre-tax depreciation expense related to adjustments for deferred revenue.
 
  (9) Includes the effects of a $4.95 million pre-tax expense in the third quarter of 2006 associated with the settlement of the Burdusis/French/Corso litigation, the effects of a $10.35 million pre-tax expense in the third quarter of 2006 associated with the settlement with the California Attorney General and the effects of a $58.0 million pre-tax expense in the fourth quarter of 2006 associated with the litigation reserve with respect to the Perez case.
 
(10) Includes the effects of a $2.2 million pre-tax expense in the third quarter of 2006 and the effects of a $2.6 million pre-tax expense in the fourth quarter of 2006 for the refinancing of our senior credit facilities.
 
(11) Includes the effects of $5.2 million in charges recorded in the third and fourth quarters of 2005 as a result of Hurricanes Katrina, Rita and Wilma. These charges were primarily related to the disposal of inventory and fixed assets.
 
(12) Includes the effects of $3.7 million in goodwill impairment charges recorded in the third quarter of 2005 as result of Hurricane Katrina.
 
(13) Includes the effect of a pre-tax legal reversion of $8.0 million recorded in the first quarter of 2005 associated with the settlement of a class action lawsuit in the state of California.


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(14) Includes the effects of a $15.2 million pre-tax restructuring expense as part of the store consolidation plan announced September 6, 2005.
 
(15) Includes the effects of a $2.0 million tax audit reserve credit associated with the examination and favorable resolution of our 1998 and 1999 federal tax returns and a $3.3 million state tax reserve credit due to a change in estimate related to potential loss exposures.
 
(16) Includes the effects of adopting SAB 108 of a $4.2 million increase in accounts receivable, an increase in accrued liabilities of $31.0 million, a decrease in accumulated depreciation of $6.4 million, an increase in deferred tax assets of $7.6 million and a decrease in retained earnings of $12.8 million related to adjustments for deferred revenue and a $1.0 million increase in prepaid expenses, a $1.9 million decrease in accrued liabilities, a decrease in deferred tax assets of $1.1 million and an increase in retained earnings of $1.8 million related to adjustments for property taxes.
 
(17) Total liabilities also includes redeemable convertible voting preferred stock for the year ended December 31, 2005.
 
(18) Comparable store revenue growth for each period presented includes revenues only of stores open throughout the full period and the comparable prior period.


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Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations.
 
Overview
 
We are the largest operator in the United States rent-to-own industry with an approximate 35% market share based on store count. At December 31, 2009, we operated 3,007 company-owned stores nationwide and in Canada and Puerto Rico, including 39 retail installment sales stores under the names “Get It Now” and “Home Choice,” and 18 rent-to-own stores located in Canada under the names “Rent-A-Centre” and “Better Living.” Our subsidiary, ColorTyme, is a national franchisor of rent-to-own stores. At December 31, 2009, ColorTyme had 210 franchised rent-to-own stores in 33 states. These franchise stores represent an additional 2% market share based on store count.
 
Our stores generally offer high quality durable products such as major consumer electronics, appliances, computers, and furniture and accessories under flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed-upon rental period. The rental purchase transaction is a flexible alternative for consumers to obtain use and enjoyment of brand name merchandise without incurring debt. Key features of the rental purchase transaction include:
 
  •  convenient payment options:
 
  •  weekly, semi-monthly or monthly;
 
  •  in-store, over the phone or online;
 
  •  no long-term obligations;
 
  •  right to terminate without penalty;
 
  •  no requirement of a credit history;
 
  •  delivery and set-up included at no additional charge;
 
  •  product maintenance;
 
  •  lifetime reinstatement; and
 
  •  flexible options to obtain ownership — 90 days same as cash, early purchase options, or payment through the term of the agreement.
 
Rental payments are made generally on a weekly basis and, together with applicable fees, constitute our primary revenue source.
 
Our expenses primarily relate to merchandise costs and the operations of our stores, including salaries and benefits for our employees, occupancy expense for our leased real estate, advertising expenses, lost, damaged, or stolen merchandise, fixed asset depreciation, and corporate and other expenses.
 
From 1993 to 2006, we pursued an aggressive growth strategy in which we sought to acquire underperforming rent-to-own stores to which we could apply our operating model as well as open new stores. As a result, the acquired stores have generally experienced more significant revenue growth during the initial periods following their acquisition than in subsequent periods. Typically, a newly opened rent-to-own store is profitable on a monthly basis in the ninth to twelfth month after its initial opening. Historically, a typical store has achieved cumulative break-even profitability in 18 to 24 months after its initial opening. Total financing requirements of a typical new store approximate $500,000, with roughly 75% of that amount relating to the purchase of rental merchandise inventory. A newly opened store historically has achieved results consistent with other stores that have been operating within the system for greater than two years by the end of its third year of operation. As a result, our quarterly earnings are impacted by how many new stores we opened during a particular quarter and the quarters preceding it. Because of significant growth since our formation, our historical results of operations and period-to-period comparisons of such results and other financial data, including the rate of earnings growth, may not be meaningful or indicative of future results.
 
In addition, we strategically open or acquire stores near market areas served by existing stores (“cannibalize”) to enhance service levels, gain incremental sales and increase market penetration. This planned cannibalization may


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negatively impact our same store revenue and cause us to grow at a slower rate. There can be no assurance we will open any new rent-to-own stores in the future, or as to the number, location or profitability thereof.
 
We also offer financial services products, such as short term secured and unsecured loans, debit cards, check cashing, tax preparation and money transfer services, in some of our existing stores under the trade names “RAC Financial Services” and “Cash AdvantEdge.” As of December 31, 2009, we offered some or all of these financial services products in 353 Rent-A-Center store locations in 17 states. We continue to focus our resources on improving the operations in these existing financial services store locations and expect to have approximately 400 Rent-A-Center store locations offering financial services by the end of 2010. There can be no assurance we will be successful in our efforts to improve and expand our financial services operations or that such operations, should they be added, will prove to be profitable.
 
The following discussion focuses on our results of operations, and issues related to our liquidity and capital resources. You should read this discussion in conjunction with the consolidated financial statements and notes thereto included elsewhere in this report.
 
Forward-Looking Statements
 
The statements, other than statements of historical facts, included in this report are forward-looking statements. Forward-looking statements generally can be identified by the use of forward-looking terminology such as “may,” “will,” “would,” “expect,” “intend,” “could,” “estimate,” “should,” “anticipate” or “believe.” We believe the expectations reflected in such forward-looking statements are accurate. However, we cannot assure you that these expectations will occur. Our actual future performance could differ materially from such statements. Factors that could cause or contribute to these differences include, but are not limited to:
 
  •  uncertainties regarding the ability to open new rent-to-own stores;
 
  •  our ability to acquire additional rent-to-own stores or customer accounts on favorable terms;
 
  •  our ability to control costs and increase profitability;
 
  •  our ability to successfully add financial services locations within our existing stores;
 
  •  our ability to identify and successfully enter new lines of business offering products and services that appeal to our customer demographic;
 
  •  our ability to enhance the performance of acquired stores;
 
  •  our ability to retain the revenue associated with acquired customer accounts;
 
  •  our ability to identify and successfully market products and services that appeal to our customer demographic;
 
  •  our ability to enter into new and collect on our rental purchase agreements;
 
  •  our ability to enter into new and collect on our short term loans;
 
  •  the passage of legislation adversely affecting the rent-to-own or financial services industries;
 
  •  our failure to comply with statutes or regulations governing the rent-to-own or financial services industries;
 
  •  interest rates;
 
  •  increases in the unemployment rate;
 
  •  economic pressures, such as high fuel and utility costs, affecting the disposable income available to our targeted consumers;
 
  •  changes in our stock price and the number of shares of common stock that we may or may not repurchase;
 
  •  changes in estimates relating to self-insurance liabilities and income tax and litigation reserves;
 
  •  changes in our effective tax rate;


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  •  our ability to maintain an effective system of internal controls;
 
  •  changes in the number of share-based compensation grants, methods used to value future share-based payments and changes in estimated forfeiture rates with respect to share-based compensation;
 
  •  the resolution of our litigation; and
 
  •  the other risks detailed from time to time in our SEC reports.
 
Additional important factors that could cause our actual results to differ materially from our expectations are discussed under the section “Risk Factors” and elsewhere in this report. You should not unduly rely on these forward-looking statements, which speak only as of the date of this report. Except as required by law, we are not obligated to publicly release any revisions to these forward-looking statements to reflect events or circumstances occurring after the date of this report or to reflect the occurrence of unanticipated events.
 
Critical Accounting Policies Involving Critical Estimates, Uncertainties or Assessments in Our Financial Statements
 
The preparation of our consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent losses and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. In applying accounting principles, we must often make individual estimates and assumptions regarding expected outcomes or uncertainties. Our estimates, judgments and assumptions are continually evaluated based on available information and experience. Because of the use of estimates inherent in the financial reporting process, actual results could differ from those estimates. We believe the following are areas where the degree of judgment and complexity in determining amounts recorded in our consolidated financial statements make the accounting policies critical.
 
Self-Insurance Liabilities.  We have self-insured retentions with respect to losses under our workers’ compensation, general liability and auto liability insurance policies. We establish reserves for our liabilities associated with these losses by obtaining forecasts for the ultimate expected losses and estimating amounts needed to pay losses within our self-insured retentions.
 
We continually institute procedures to manage our loss exposure and increases in health care costs associated with our insurance claims through our risk management function, including a transitional duty program for injured workers, ongoing safety and accident prevention training, and various other programs designed to minimize losses and improve our loss experience in our store locations. We make assumptions on our liabilities within our self-insured retentions using actuarial loss forecasts, company specific development factors, general industry loss development factors, and third party claim administrator loss estimates which are based on known facts surrounding individual claims. These assumptions incorporate expected increases in health care costs. Periodically, we reevaluate our estimate of liability within our self-insured retentions. At that time, we evaluate the adequacy of our accruals by comparing amounts accrued on our balance sheet for anticipated losses to our updated actuarial loss forecasts and third party claim administrator loss estimates, and make adjustments to our accruals as needed.
 
As of December 31, 2009, the amount accrued for losses within our self-insured retentions with respect to workers’ compensation, general liability and auto liability insurance was $128.8 million, as compared to $117.9 million at December 31, 2008. If any of the factors that contribute to the overall cost of insurance claims were to change, the actual amount incurred for our self-insurance liabilities would be directly affected. While we believe our loss prevention programs will reduce our total cost for self-insurance claims, our actual cost could be greater than the amounts currently accrued.
 
Litigation Reserves.  We are the subject of litigation in the ordinary course of our business. Historically, our litigation has involved lawsuits alleging various regulatory violations. In preparing our financial statements at a given point in time, we accrue for loss contingencies that are both probable and reasonably estimable.
 
Each quarter, we make estimates of our probable losses, if reasonably estimable, and record such amounts in our consolidated financial statements. These amounts represent our best estimate, or may be the minimum range of probable loss when no single best estimate is determinable. We, together with our counsel, monitor developments


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related to these legal matters and, when appropriate, adjustments are made to reflect current facts and circumstances. Legal fees and expenses associated with the defense of all of our litigation are expensed as such fees and expenses are incurred.
 
Our accruals relating to probable losses for our outstanding litigation follow:
 
                 
    Year Ended December 31,  
    2009     2008  
    (In millions)  
 
California Attorney General Settlement
  $  —     $  9.4  
Shafer/Johnson Matter
          1.8  
Other Litigation
          0.1  
                 
Total Accrual
  $     $ 11.3  
                 
 
As with most litigation, the ultimate outcome of our pending litigation is uncertain. Additional developments in our litigation or other adverse or positive developments or rulings in our litigation could affect our assumptions and, thus, our accrual. Our estimates with respect to accrual for our litigation expenses reflect our judgment as to the appropriate accounting charge at the end of a period. Factors that we consider in evaluating our litigation reserves include:
 
  •  the procedural status of the matter;
 
  •  our views and the views of our counsel as to the probability of a loss in the matter;
 
  •  the relative strength of the parties’ arguments with respect to liability and damages in the matter;
 
  •  settlement discussions, if any, between the parties;
 
  •  how we intend to defend ourselves in the matter; and
 
  •  our experience.
 
Significant factors that may cause us to increase or decrease our accrual with respect to a matter include:
 
  •  judgments or finding of liability against us in the matter by a trial court;
 
  •  the granting of, or declining to grant, a motion for class certification in the matter;
 
  •  definitive decisions by appellate courts in the requisite jurisdiction interpreting or otherwise providing guidance as to applicable law;
 
  •  favorable or unfavorable decisions as the matter progresses;
 
  •  settlements agreed to in principle by the parties in the matter, subject to court approval; and
 
  •  final settlement of the matter.
 
Income Taxes.  Our annual tax rate is affected by many factors, including the mix of our earnings, legislation and acquisitions, and is based on our income, statutory tax rates and tax planning opportunities available to us in the jurisdictions in which we operate. Tax laws are complex and subject to differing interpretations between the taxpayer and the taxing authorities. Significant judgment is required in determining our tax expense, evaluating our tax positions and evaluating uncertainties. We recognize the financial statement benefit of a tax position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more-likely-than not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50 percent likelihood of being realized upon the ultimate settlement with the relevant tax authority. We review our tax positions quarterly and adjust the balance as new information becomes available.
 
We record deferred taxes for temporary differences between the tax and financial reporting bases of assets and liabilities at the enacted tax rate expected to be in effect when taxes become payable. Income tax accounting


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requires management to make estimates and apply judgments to events that will be recognized in one period under rules that apply to financial reporting in a different period in our tax returns. In particular, judgment is required when estimating the value of future tax deductions, tax credits and net operating loss carryforwards (NOLs), as represented by deferred tax assets. When it is determined the recovery of all or a portion of a deferred tax asset is not likely, a valuation allowance is established. We include NOLs in the calculation of deferred tax assets. NOLs are utilized to the extent allowable due to the provisions of the Internal Revenue Code of 1986, as amended, and relevant state statutes.
 
If we make changes to our accruals with respect to our self-insurance liabilities, or litigation or income tax reserves in accordance with the policies described above, our earnings would be impacted. Increases to our accruals would reduce earnings and, similarly, reductions to our accruals would increase our earnings. A pre-tax change of $1.1 million in our estimates would result in a corresponding $0.01 change in our earnings per common share.
 
Based on an assessment of our accounting policies and the underlying judgments and uncertainties affecting the application of those policies, we believe our consolidated financial statements fairly present in all material respects the financial condition, results of operations and cash flows of our company as of, and for, the periods presented in this report. However, we do not suggest that other general risk factors, such as those discussed elsewhere in this report as well as changes in our growth objectives or performance of new or acquired stores, could not adversely impact our consolidated financial position, results of operations and cash flows in future periods.
 
Significant Accounting Policies
 
Our significant accounting policies are summarized below and in Note A to our consolidated financial statements included elsewhere in this report.
 
Revenue.  Merchandise is rented to customers pursuant to rental purchase agreements which provide for weekly, semi-monthly or monthly rental terms with non-refundable rental payments. Generally, the customer has the right to acquire title either through a purchase option or through payment of all required rentals. Rental revenue and fees are recognized over the rental term and merchandise sales revenue is recognized when the customer exercises the purchase option and pays the cash price due. Cash received prior to the period in which it should be recognized is deferred and recognized according to the rental term. Revenue is accrued for uncollected amounts due based on historical collection experience. However, the total amount of the rental purchase agreement is not accrued because the customer can terminate the rental agreement at any time and we cannot enforce collection for non-payment of future rents.
 
Revenue from the sale of merchandise in our retail installment stores is recognized when the installment note is signed, the customer has taken possession of the merchandise and collectability is reasonably assured.
 
The revenue from our financial services is recognized depending on the type of transaction. Fees collected on loans are recognized ratably over the term of the loan. For money orders, wire transfers, check cashing and other customer service type transactions, fee revenue is recognized at the time the service is performed.
 
Franchise Revenue.  Revenue from the sale of rental merchandise is recognized upon shipment of the merchandise to the franchisee. Franchise fee revenue is recognized upon completion of substantially all services and satisfaction of all material conditions required under the terms of the franchise agreement.
 
Depreciation of Rental Merchandise.  Depreciation of rental merchandise is included in the cost of rentals and fees on our statement of earnings. Generally, we depreciate our rental merchandise using the income forecasting method. Under the income forecasting method, merchandise held for rent is not depreciated and merchandise on rent is depreciated in the proportion of rents received to total rents provided in the rental contract, which is an activity-based method similar to the units of production method. Effective July 1, 2009, we depreciate merchandise held for rent (except for computers) that is at least 270 days old and held for rent for at least 180 consecutive days using the straight-line method for a period generally not to exceed 20 months. This change in depreciation method had no material impact on our consolidated financial statements.


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On computers that are 24 months old or older and which have become idle, depreciation is recognized using the straight-line method for a period of at least six months, generally not to exceed an aggregate depreciation period of 30 months.
 
Cost of Merchandise Sold.  Cost of merchandise sold represents the net book value of rental merchandise at time of sale. Cost of merchandise sold also includes the cost of services offered by us, such as prepaid telephone and electric services.
 
Salaries and Other Expenses.  Salaries and other expenses include all salaries and wages paid to store level employees, together with district managers’ salaries, travel and occupancy, including any related benefits and taxes, as well as all store level general and administrative expenses and selling, advertising, insurance, occupancy, delivery, fixed asset depreciation and other operating expenses.
 
General and Administrative Expenses.  General and administrative expenses include all corporate overhead expenses related to our headquarters such as salaries, taxes and benefits, occupancy, administrative and other operating expenses.
 
Stock-Based Compensation Expense.  We recognize share-based payment awards to our employees and directors at the estimated fair value on the grant date. Determining the fair value of any share-based awards requires information about several variables including, but not limited to, expected stock volatility over the terms of the awards, expected dividend yields and the predicted employee exercise behavior. We base expected life on historical exercise and post-vesting employment-termination experience, and expected volatility on historical realized volatility trends. In addition, all stock-based compensation expense is recorded net of an estimated forfeiture rate. The forfeiture rate is based upon historical activity and is analyzed at least quarterly as actual forfeitures occur. Stock options granted during the twelve months ended December 31, 2009 were valued using the binomial method pricing model with the following assumptions for employee options: expected volatility of 45.30% to 66.50%, a risk-free interest rate of 0.37% to 2.04%, no dividend yield, and an expected life of 5.34 years. During the twelve months ended December 31, 2009, we recognized $3.7 million in pre-tax compensation expense related to stock options and restricted stock units granted.


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Results of Operations
 
The following table sets forth, for the periods indicated, historical Consolidated Statements of Earnings data as a percentage of total store and franchise revenues.
 
                                                 
    Year Ended December 31,     Year Ended December 31,  
    2009     2008     2007     2009     2008     2007  
    (Company-owned stores only)     (Franchise operations only)  
 
Revenues
                                               
Rentals and fees
    86.3 %     88.0 %     90.6 %     %     %     %
Merchandise sales
    11.6       10.5       8.5       85.5       87.1       79.6  
Other/Royalty income and fees
    2.1       1.5       0.9       14.5       12.9       20.4  
                                                 
      100.0 %     100.0 %     100.0 %     100.0 %     100.0 %     100.0 %
                                                 
Operating Expenses
                                               
Direct store expenses
                                               
Cost of rentals and fees
    19.5 %     20.1 %     20.0 %     %     %     %
Cost of merchandise sold
    7.6       7.5       5.9       81.7       83.0       76.1  
Salaries and other expenses
    57.2       58.0       58.9                    
                                                 
      84.3       85.6       84.8       81.7       83.0       76.1  
General and administrative expenses
    5.1       4.3       4.3       10.6       10.3       7.8  
Amortization and write-down of intangibles
    0.1       0.6       0.5                    
Litigation expense (credit)
    (0.2 )     (0.2 )     2.2                    
Restructuring charge
          0.2       1.4                    
                                                 
Total operating expenses
    89.3       90.5       93.2       92.3       93.3       83.9  
                                                 
Operating profit
    10.7       9.5       6.8       7.7       6.7       16.1  
Interest, net and other income
    1.0       1.9       3.1       (1.4 )     (1.6 )     (1.6 )
                                                 
Earnings before income taxes
    9.7 %     7.6 %     3.7 %     9.1 %     8.3 %     17.7 %
                                                 
 
2009 Overview
 
Highlights of our operating results for the year ended December 31, 2009 include:
 
  •  Increased operating profit by $21.9 million, or 8.0%.
 
  •  Generated $330.1 million in operating cash flow.
 
  •  Reduced outstanding indebtedness by $235.9 million, including the repurchase of all of our senior subordinated notes.
 
  •  Repurchased 472,100 shares of our common stock for an aggregate purchase price of $8.8 million.
 
Comparison of the Years ended December 31, 2009 and 2008
 
Store Revenue.  Total store revenue decreased by $126.9 million, or 4.5%, to $2,719.1 million in 2009 from $2,846.0 million in 2008. This decrease in total store revenue was primarily the result of a 3.5% reduction in same store sales, predominantly attributable to a decrease in the number of units per customer, together with the impact of the 2007 restructuring plan.
 
Same store revenues represent those revenues earned in 2,277 stores that were operated by us for each of the entire twelve month periods ended December 31, 2009 and 2008. Same store revenues decreased by $71.3 million, or 3.5%, to $1,985.3 million in 2009 as compared to $2,056.6 million in 2008. This decrease in same store revenues was primarily attributable to a decrease in the number of units per customer in 2009 as compared to 2008.


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Franchise Revenue.  Total franchise revenue decreased by $5.4 million, or 14.1%, to $32.8 million in 2009 as compared to $38.2 million in 2008. This decrease was primarily attributable to a decrease in the number of products sold to franchisees in 2009 as compared to 2008 due to fewer franchise stores in 2009.
 
Cost of Rentals and Fees.  Cost of rentals and fees consists of depreciation of rental merchandise and the costs associated with our membership programs. Cost of rentals and fees for 2009 decreased by $42.9 million, or 7.5%, to $530.0 million as compared to $572.9 million in 2008. This decrease in cost of rentals and fees is primarily attributable to a decrease in the number of units on rent in 2009 as compared to 2008. Cost of rentals and fees expressed as a percentage of store rentals and fees revenue decreased to 22.6% in 2009 as compared to 22.9% in 2008.
 
Cost of Merchandise Sold.  Cost of merchandise sold decreased by $6.2 million, or 3.2%, to $188.4 million in 2009 from $194.6 million in 2008. The gross margin percent of merchandise sales increased to 28.0% in 2009 from 24.2% in 2008. This percentage increase was primarily attributable to a higher margin on early purchase option transactions during the 2009 period.
 
Salaries and Other Expenses.  Salaries and other expenses decreased by $95.7 million, or 5.8%, to $1,556.1 million in 2009 as compared to $1,651.8 million in 2008. This decrease was primarily attributable to a decrease in store level expenses due to our cost control initiatives such as improvements in management of labor expense, delivery costs and inventory losses. Charge offs in our rental stores due to customer stolen merchandise, expressed as a percentage of rental store revenues, were approximately 2.3% in 2009 as compared to 2.5% in 2008. Salaries and other expenses expressed as a percentage of total store revenue decreased to 57.2% in 2009 from 58.0% in 2008.
 
Franchise Cost of Merchandise Sold.  Franchise cost of merchandise sold decreased by $4.9 million, or 15.4%, to $26.8 million in 2009 as compared to $31.7 million in 2008. This decrease was primarily attributable to a decrease in the number of products sold to franchisees in 2009 as compared to 2008 due to fewer franchise stores in 2009.
 
General and Administrative Expenses.  General and administrative expenses increased by $12.0 million, or 9.5%, to $137.6 million in 2009 as compared to $125.6 million in 2008. General and administrative expenses expressed as a percentage of total revenue increased to 5.0% in 2009 from 4.4% in 2008. These increases are primarily attributable to additional personnel and related expansion at our corporate office to support our strategic initiatives.
 
Amortization and Write-Down of Intangibles.  Amortization of intangibles decreased by $13.8 million, or 82.9%, to $2.8 million in 2009 from $16.6 million in 2008. This decrease was due to intangible assets associated with the acquisition of Rent-Way that were fully amortized in 2009 as compared to 2008.
 
Operating Profit.  Operating profit increased by $21.9 million, or 8.0%, to $296.3 million in 2009 as compared to $274.4 million in 2008. Operating profit as a percentage of total revenue increased to 10.8% in 2009 from 9.5% for 2008. This increase was primarily attributable to a reduction in expenses and an improvement in gross margins offset by lower revenue in the 2009 period as compared to 2008.
 
Interest Expense.  Interest expense decreased by $39.4 million, or 59.6%, to $26.8 million in 2009 as compared to $66.2 million in 2008. This decrease was attributable to a decrease in our outstanding indebtedness in 2009 as compared to 2008, as well as a decrease in our weighted average interest rate to 3.37% in 2009 as compared to 6.21% in 2008 due to a decrease in the Eurodollar rate in 2009 as compared to 2008.
 
Income Tax Expense.  Income tax expense increased by $20.8 million, or 25.4%, to $102.5 million in 2009 as compared to $81.7 million in 2008. This increase is attributable to an increase in earnings before taxes for 2009 as compared to 2008 and an increase in our overall effective tax rate to 37.9% for 2009 as compared to 36.9% for 2008. The 2009 increase in our overall effective tax rate is primarily attributable to an increase in our state effective tax rate as well as certain state tax benefits realized in 2008 related to audit settlements that did not recur in 2009.
 
Net Earnings.  Net earnings increased by $28.3 million, or 20.2%, to $167.9 million in 2009 as compared to $139.6 million in 2008. This increase was primarily attributable to an increase in operating profit and a decrease in interest expense, offset by an increase in income tax expense in 2009 as compared to 2008.


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Comparison of the Years ended December 31, 2008 and 2007
 
Store Revenue.  Total store revenue decreased by $17.1 million, or 0.6%, to $2,846.0 million in 2008 from $2,863.1 million in 2007. The decrease in total store revenue was primarily attributable to approximately 315 fewer stores in the 2008 period, principally due to the 2007 store consolidation plan, offset by an increase in same store sales of 2.3%.
 
Same store revenues represent those revenues earned in 2,201 stores that were operated by us for each of the entire twelve month periods ended December 31, 2008 and 2007. Same store revenues increased by $43.5 million, or 2.3%, to $1,972.4 million in 2008 as compared to $1,928.9 million in 2007. This increase in same store revenues was primarily attributable to an increase in the average price per unit on rent and an increase in merchandise sales and financial services revenue in 2008 as compared to 2007.
 
Franchise Revenue.  Total franchise revenue decreased by $4.8 million, or 11.1%, to $38.2 million in 2008 as compared to $43.0 million in 2007. This decrease was primarily attributable to the receipt of accelerated royalty payments from five affiliated ColorTyme franchisees in consideration of the termination of their franchise agreements in 2007.
 
Cost of Rentals and Fees.  Cost of rentals and fees consists of depreciation of rental merchandise and the costs associated with our membership programs. Cost of rentals and fees for 2008 decreased by $1.1 million, or 0.2%, to $572.9 million as compared to $574.0 million in 2007. Cost of rentals and fees expressed as a percentage of store rentals and fees revenue increased slightly to 22.9% in 2008 compared to 22.1% in 2007. This percentage increase was due to an increase in promotional activity in 2008 as compared to 2007.
 
Cost of Merchandise Sold.  Cost of merchandise sold increased by $38.1 million, or 24.3%, to $194.6 million for 2008 from $156.5 million for 2007. The gross margin percent of merchandise sales decreased slightly to 24.2% in 2008 from 25.1% in 2007. This percentage decrease was primarily attributable to an increased volume of sales of prepaid services at a lower margin than our historical margins on merchandise sales, as well as increased promotional activity during the 2008 period.
 
Salaries and Other Expenses.  Salaries and other expenses decreased by $33.2 million, or 2.0%, to $1,651.8 million in 2008 as compared to $1,685.0 million in 2007. The decrease was primarily the result of a decrease in expenses associated with the decrease in our store base due to our 2007 store consolidation plan and other restructuring items. Charge offs in our rental stores due to customer stolen merchandise, expressed as a percentage of rental store revenues, were approximately 2.5% in 2008 as compared to 2.8% in 2007. Salaries and other expenses expressed as a percentage of total store revenue decreased slightly to 58.0% in 2008 from 58.9% in 2007.
 
Franchise Cost of Merchandise Sold.  Franchise cost of merchandise sold decreased by $1.0 million, or 3.1%, to $31.7 million in 2008 as compared to $32.7 million in 2007. This decrease was primarily attributable to a decrease in the number of products sold to franchisees in 2008 as compared to 2007.
 
General and Administrative Expenses.  General and administrative expenses increased by $1.9 million, or 1.6%, to $125.6 million in 2008 as compared to $123.7 million in 2007. General and administrative expenses expressed as a percent of total revenue increased slightly to 4.4% in 2008 from 4.3% in 2007.
 
Amortization and Write-Down of Intangibles.  Amortization of intangibles increased by approximately $900,000 or 5.7%, to $16.6 million for 2008 from $15.7 million for 2007. This increase was primarily attributable to the goodwill write-down for stores sold, offset by intangible assets that were fully amortized during 2008 as compared to 2007.
 
Operating Profit.  Operating profit increased by $70.2 million, or 34.3%, to $274.4 million for 2008 as compared to $204.2 million in 2007. Operating profit as a percentage of total revenue increased to 9.5% for 2008 from 7.0% for 2007. This increase was primarily attributable to the litigation charge of $62.3 million recorded in the 2007 period.
 
Interest Expense.  Interest expense decreased by $28.6 million, or 30.0%, to $66.2 million for 2008 as compared to $94.8 million in 2007. This decrease was attributable to a decrease in borrowings under our senior


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credit facilities in 2008 as compared to 2007, a reduction in amounts outstanding under our senior term loans and subordinated notes, and a decrease in our weighted average interest rate to 6.21% in 2008 as compared to 7.68% in 2007 due to a decrease in the Eurodollar rate in 2008 as compared to 2007.
 
Income Tax Expense.  Income tax expense increased by $41.7 million, or 104.2%, to $81.7 million in 2008 as compared to $40.0 million in 2007. This increase is attributable to an increase in earnings before taxes for 2008 as compared to 2007 and an increase in our overall effective tax rate to 36.9% for 2008 as compared to 34.4% for 2007. The 2008 increase in our overall effective tax rate is primarily attributable to a 3.7% increase in our state effective tax rate since we realized a greater benefit on our state income taxes in 2007 due to the impact of the charge related to our store consolidation plan as compared to 2008.
 
Net Earnings.  Net earnings increased by $63.3 million, or 83.1%, to $139.6 million for 2008 as compared to $76.3 million in 2007. This increase was primarily attributable to an increase in operating profit, a gain on debt extinguishment and a decrease in interest expense, offset by an increase in income tax expense in 2008 as compared to 2007.
 
Quarterly Results
 
The following table contains certain unaudited historical financial information for the quarters indicated.
 
                                 
    1st Quarter   2nd Quarter   3rd Quarter   4th Quarter
    (In thousands, except per share data)
 
Year ended December 31, 2009
                               
Revenues
  $ 728,183     $ 679,609     $ 671,251     $ 672,913  
Operating profit
    82,092       75,283       64,367       74,582  
Net earnings
    45,376       41,945       36,840       43,694  
Basic earnings per common share
  $ 0.69     $ 0.64     $ 0.56     $ 0.66  
Diluted earnings per common share
  $ 0.68     $ 0.63     $ 0.55     $ 0.66  
Year ended December 31, 2008
                               
Revenues
  $ 756,636     $ 719,031     $ 708,755     $ 699,750  
Operating profit
    77,540       74,434       58,549       63,865  
Net earnings
    36,358       37,741       29,379       36,146  
Basic earnings per common share
  $ 0.55     $ 0.57     $ 0.44     $ 0.54  
Diluted earnings per common share
  $ 0.54     $ 0.56     $ 0.44     $ 0.54  
Year ended December 31, 2007
                               
Revenues
  $ 755,299     $ 724,158     $ 709,701     $ 716,963  
Operating profit
    46,155       87,024       60,575       10,483  
Net earnings(loss)
    15,103       41,251       25,275       (5,361 )
Basic earnings(loss) per common share
  $ 0.21     $ 0.59     $ 0.37     $ (0.08 )
Diluted earnings(loss) per common share
  $ 0.21     $ 0.58     $ 0.37     $ (0.08 )
 


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    1st Quarter   2nd Quarter   3rd Quarter   4th Quarter
    (As a percentage of revenues)
 
Year ended December 31, 2009
                               
Revenues
    100.0 %     100.0 %     100.0 %     100.0 %
Operating profit
    11.3       11.1       9.6       11.1  
Net earnings
    6.2       6.2       5.5       6.5  
Year ended December 31, 2008
                               
Revenues
    100.0 %     100.0 %     100.0 %     100.0 %
Operating profit
    10.2       10.4       8.3       9.1  
Net earnings
    4.8       5.2       4.1       5.2  
Year ended December 31, 2007
                               
Revenues
    100.0 %     100.0 %     100.0 %     100.0 %
Operating profit
    6.1       12.0       8.5       1.5  
Net earnings(loss)
    2.0       5.7       3.6       (0.7 )
 
Liquidity and Capital Resources
 
Overview.  For the year ended December 31, 2009, we generated $330.1 million in operating cash flow. In addition to funding operating expenses, we used $68.8 million in cash for capital expenditures, $7.2 million for store acquisitions, $8.8 million for common stock repurchases, and $235.9 million to reduce debt. We ended the year with $101.8 million in cash and cash equivalents.
 
Analysis of Cash Flow.  Cash provided by operating activities decreased by $54.2 million to $330.1 million in 2009 from $384.3 million in 2008. This decrease is primarily attributable to the reversal in 2009 of taxes deferred in 2008, resulting in the payment of higher cash tax amounts in 2009.
 
Cash used in investing activities increased by $1.4 million to $72.9 million in 2009 from $71.5 million in 2008.
 
Cash used in financing activities decreased by $78.1 million to $245.1 million in 2009 from $323.2 million in 2008. This decrease in 2009 as compared to 2008 is primarily related to the payments on our senior debt in 2008, offset by the repurchase of our subordinated notes in 2009.
 
Liquidity Requirements.  Our primary liquidity requirements are for debt service, rental merchandise purchases, capital expenditures, implementation of our growth strategies, including investment in our financial services business, and litigation expenses, including settlements or judgments. Our primary sources of liquidity have been cash provided by operations and borrowings. In the future, to provide any additional funds necessary for the continued pursuit of our operating and growth strategies, we may incur from time to time additional short-term or long-term bank indebtedness and may issue, in public or private transactions, equity and debt securities. The availability and attractiveness of any outside sources of financing will depend on a number of factors, some of which relate to our financial condition and performance, and some of which are beyond our control, such as prevailing interest rates and general financing and economic conditions. The global financial markets continue to experience adverse conditions and such volatility in the capital markets may affect our ability to access additional sources of financing. There can be no assurance that additional financing will be available, or if available, that it will be on terms we find acceptable.
 
We believe the cash flow generated from operations, together with amounts available under our senior credit facilities, will be sufficient to fund our liquidity requirements as discussed above (including mandatory principal payments) during the next twelve months. Our revolving credit facilities, including our $20.0 million line of credit at Intrust Bank, provide us with revolving loans in an aggregate principal amount not exceeding $370.0 million, of which $241.7 million was available at February 19, 2010. At February 19, 2010, we had $106.4 million in cash. To the extent we have available cash that is not necessary to fund the items listed above, we may repurchase additional shares of our common stock or make additional payments to service our existing debt. While our operating cash flow has been strong and we expect this strength to continue, our liquidity could be negatively impacted if we do not remain as profitable as we expect.

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A change in control would result in an event of default under our senior credit facilities, which would allow our lenders to accelerate the indebtedness owed to them. In the event a change in control occurs, we cannot be sure we would have enough funds to immediately pay our accelerated senior credit facility obligations or that we would be able to obtain financing to do so on favorable terms, if at all.
 
Litigation.  In our history, we have defended class action lawsuits alleging various regulatory violations and have paid material amounts to settle such claims. Significant settlement amounts or final judgments could materially and adversely affect our liquidity.
 
Deferred Taxes.  On February 17, 2009, President Obama signed into law the American Recovery and Reinvestment Act of 2009 (the “2009 Recovery Act”) which extends the bonus depreciation provision of the 2008 Stimulus Act by continuing the bonus first-year depreciation deduction of 50% of the adjusted basis of qualified property placed in service during 2009. Accordingly, our cash flow benefited in 2009 from having a lower cash tax obligation which, in turn, provided additional cash flow from operations. We estimate our 2009 operating cash flow increased by approximately $16.0 million as a result of the 2009 Recovery Act, net of the $59.0 million reversal associated with the 2008 Stimulus Act. We estimate the remaining tax deferral associated with the 2008 Stimulus Act and the 2009 Recovery Act approximates $92.0 million at December 31, 2009, of which approximately 79%, or $72.0 million, will reverse in 2010 and the remainder will reverse between 2011 and 2012.
 
Merchandise Inventory.  A reconciliation of merchandise inventory, which includes purchases, follows:
 
                         
    December 31,  
    2009     2008     2007  
    (In thousands)  
 
Beginning merchandise value
  $ 822,487     $ 940,304     $ 1,058,587  
Inventory additions through acquisitions
    1,813       4,890       5,544  
Purchases
    719,209       730,006       747,251  
Depreciation of rental merchandise
    (519,103 )     (561,414 )     (561,880 )
Cost of goods sold
    (173,951 )     (175,835 )     (169,773 )
Skips and stolens
    (60,860 )     (71,780 )     (79,818 )
Other inventory deletions(1)
    (35,528 )     (43,684 )     (59,607 )
                         
Ending merchandise value
  $ 754,067     $ 822,487     $ 940,304  
                         
 
 
(1) Other inventory deletions include loss/damage waiver claims and unrepairable and missing merchandise, as well as acquisition write-offs.
 
Capital Expenditures.  We make capital expenditures in order to maintain our existing operations as well as for new capital assets in new and acquired stores. We spent $68.8 million, $61.9 million and $102.0 million (which included amounts spent with respect to our new corporate headquarters location and the conversion of the acquired Rent-Way stores to the Rent-A-Center brand) on capital expenditures in the years 2009, 2008 and 2007, respectively, and expect to spend approximately $83.0 million in 2010. The anticipated increase in capital expenditures for 2010 primarily relates to our investment in the development of new point of sale systems and processes designed to further enhance our management information system.
 
Acquisitions and New Store Openings.  During 2009, we used approximately $7.2 million in cash acquiring stores and accounts in 20 separate transactions.


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The table below summarizes the store growth activity for the years ended December 31, 2009, 2008 and 2007.
 
                         
   
2009
   
2008
   
2007
 
 
Stores at beginning of period
    3,037       3,081       3,406  
New store openings
    40       26       27  
Acquired stores remaining open
    1       5       14  
Closed stores(1)
                       
Merged with existing stores
    59       45       363  
Sold or closed with no surviving store
    12       30       3  
                         
Stores at end of period
    3,007       3,037       3,081  
                         
Acquired stores closed and accounts merged with existing stores
    26       38       36  
Total approximate purchase price of acquisitions
    $7.2 million       $15.7 million       $20.1 million  
 
 
(1) Substantially all of the merged sold or closed stores in 2007 relate to our store consolidation plans discussed in more detail in Note F, Restructuring, in the Notes to the Consolidated Financial Statements on page 55.
 
The profitability of our stores tends to grow at a slower rate approximately five years from entering our system. As a result of the increasing maturity of our store base, in order for us to show improvements in our profitability, it is important for us to increase revenue in our existing stores. We intend to accomplish such revenue growth by offering new products and services, such as our financial services products, in our existing stores, and by acquiring customer accounts on favorable terms. There can be no assurance that we will be successful in adding financial services products to our existing stores, or that such operations will be as profitable as we expect, or at all. We also cannot assure you that we will be able to acquire customer accounts on favorable terms, or at all, or that we will be able to maintain the revenue from any such acquired customer accounts at the rates we expect, or at all.
 
Senior Credit Facilities.  On December 2, 2009, we entered into an amendment to our existing senior credit facility to extend the maturities of a portion of the loans outstanding. The amended senior credit agreement provides for a $999 million senior credit facility consisting of a $165 million term loan with the loans being referred to by us as the “tranche A term loans,” a $484 million term loan with the loans being referred to by us as the “tranche B term loans,” and a $350 million revolving credit facility.
 
The tranche A term loans are divided into two equal sub-tranches of $82.5 million each, referred to by us as the “existing tranche A term loans” and the “extended tranche A term loans.” The existing tranche A term loans mature on June 30, 2011 and are repayable in six consecutive quarterly installments of (i) $2.5 million from March 31, 2010 through June 30, 2010 and (ii) $18.75 million from September 30, 2010 through June 30, 2011. The extended tranche A term loans mature on September 30, 2013 and are repayable in 15 consecutive quarterly installments of (i) $2.5 million from March 31, 2010 through September 30, 2012 and (ii) $13.125 million from December 31, 2012 through September 30, 2013. Under the amended senior credit facility, the tranche B term loans are divided into two sub-tranches of approximately $184 million and $300 million, referred to by us as the “existing tranche B term loans” and the “extended tranche B term loans,” respectively. The existing tranche B term loans mature on June 30, 2012 and are repayable in ten consecutive quarterly installments of (i) approximately $642,000 from March 31, 2010 through June 30, 2011, (ii) approximately $20.2 million on September 30, 2011, (iii) approximately $37.3 million on December 31, 2011, and (iv) approximately $61.0 million from March 31, 2012 through June 30, 2012. The extended tranche B term loans mature on March 31, 2015 and are repayable in 21 consecutive quarterly installments of (i) $750,000 from March 31, 2010 through March 31, 2014 and (ii) approximately $71.6 million from June 30, 2014 through March 31, 2015.


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The table below shows the scheduled maturity dates of our senior term loans outstanding at December 31, 2009.
 
         
Year Ending December 31,
  (In thousands)  
 
2010
  $ 58,069  
2011
    109,338  
2012
    145,656  
2013
    94,375  
2014
    215,625  
Thereafter
    71,625  
         
    $ 694,688  
         
 
Pursuant to the amended senior credit facility, the revolving facility was reduced, at our election, to $350 million from $400 million, and extended from July 13, 2011 to September 30, 2013. The full amount of the revolving credit facility may be used for the issuance of letters of credit, of which $118.3 million had been utilized as of February 19, 2010. As of February 19, 2010, $221.7 million was available under our revolving facility.
 
Borrowings under our amended senior credit facility accrue interest at varying rates equal to, at our election, either (y) the prime rate plus (i) up to 0.75% in the case of existing tranche A term loans, (ii) 1.5% to 2.0% in the case of revolving loans or extended tranche A term loans, (iii) .75% in the case of existing tranche B term loans, and (iv) 2.0% in the case of extended tranche B term loans; or (z) the Eurodollar rate plus (i) .75% to 1.75% in the case of existing tranche A term loans, (ii) 2.5% to 3.0% in the case of revolving loans or extended tranche A term loans, (iii) 1.75% in the case of existing tranche B term loans, and (iv) 3.0% in the case of extended tranche B term loans. Interest periods range from seven days (for borrowings under the revolving credit facility only) to one, two, three or six months, at our election. The weighted average Eurodollar rate on our outstanding debt was 0.25% at February 19, 2010. The margins on the Eurodollar rate and on the prime rate for revolving loans, existing tranche A term loans, and extended tranche A term loans may fluctuate dependent upon an increase or decrease in our consolidated leverage ratio as defined by a pricing grid included in the amended credit agreement. We have not entered into any interest rate protection agreements with respect to term loans under our senior credit facilities. A commitment fee equal to 0.5% to 0.625% of the average daily amount of the available revolving commitment is payable quarterly.
 
Our senior credit facilities are secured by a security interest in substantially all of our tangible and intangible assets, including intellectual property. Our senior credit facilities are also secured by a pledge of the capital stock of our wholly-owned U.S. subsidiaries (other than certain specified subsidiaries).
 
Our senior credit facilities contain, without limitation, covenants that generally limit our ability to:
 
  •  incur additional debt in excess of $300.0 million at any one time, provided that the aggregate amount of indebtedness incurred by all of our subsidiaries may not exceed $50.0 million at any one time;
 
  •  repurchase our capital stock and pay cash dividends in the event the pro forma senior leverage ratio is greater than 2.50x;
 
  •  incur liens or other encumbrances;
 
  •  merge, consolidate or sell substantially all our property or business;
 
  •  sell assets, other than inventory, in the ordinary course of business;
 
  •  make investments or acquisitions unless we meet financial tests and other requirements;
 
  •  make capital expenditures; or
 
  •  enter into an unrelated line of business.


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Our senior credit facilities require us to comply with several financial covenants. The table below shows the required and actual ratios under our credit facilities calculated as of December 31, 2009:
 
                     
    Required Ratio   Actual Ratio
 
Maximum consolidated leverage ratio
  No greater than     3.25:1       1.72:1  
Minimum fixed charge coverage ratio
  No less than     1.35:1       2.07:1  
 
These financial covenants, as well as the related components of their computation, are defined in the amended and restated credit agreement governing our senior credit facility, which is included as an exhibit to this report. In accordance with the credit agreement, the maximum consolidated leverage ratio was calculated by dividing the consolidated funded debt outstanding at December 31, 2009 ($620.5 million) by consolidated EBITDA for the twelve month period ended December 31, 2009 ($360.1 million). For purposes of the covenant calculation, (i) “consolidated funded debt” is defined as outstanding indebtedness less cash in excess of $25.0 million, and (ii) “consolidated EBITDA” is generally defined as consolidated net income (a) plus the sum of income taxes, interest expense, depreciation and amortization expense, extraordinary non-cash expenses or losses, and other non-cash charges, and (b) minus the sum of interest income, extraordinary income or gains, other non-cash income, and cash payments with respect to extraordinary non-cash expenses or losses recorded in prior fiscal quarters. Consolidated EBITDA is a non-GAAP financial measure that is presented not as a measure of operating results, but rather as a measure used to determine covenant compliance under our senior credit facilities.
 
The minimum fixed charge coverage ratio was calculated pursuant to the credit agreement by dividing consolidated EBITDA for the twelve month period ended December 31, 2009, as adjusted for certain capital expenditures ($474.7 million), by consolidated fixed charges for the twelve month period ended December 31, 2009 ($229.4 million). For purposes of the covenant calculation, “consolidated fixed charges” is defined as the sum of interest expense, lease expense, and mandatory debt repayments.
 
Events of default under our senior credit facilities include customary events, such as a cross-acceleration provision in the event that we default on other debt. In addition, an event of default under the senior credit facility would occur if a change of control occurs. This is defined to include the case where a third party becomes the beneficial owner of 35% or more of our voting stock or certain changes in Rent-A-Center’s Board of Directors occurs. An event of default would also occur if one or more judgments were entered against us of $30.0 million or more and such judgments were not satisfied or bonded pending appeal within 30 days after entry.
 
We utilize our revolving credit facility for the issuance of letters of credit, as well as to manage normal fluctuations in operational cash flow caused by the timing of cash receipts. In that regard, we may from time to time draw funds under the revolving credit facility for general corporate purposes. The funds drawn on individual occasions have varied in amounts of up to $98.0 million, with total amounts outstanding ranging from $2.0 million up to $108.0 million. The amounts drawn are generally outstanding for a short period of time and are generally paid down as cash is received from our operating activities.
 
71/2% Senior Subordinated Notes.  In May 2009, we repurchased $150.0 million of our subordinated notes at a redemption price equal to 100% of the principal amount outstanding, plus accrued interest to the redemption date. In July 2009, we repurchased the remaining $75.4 million of our subordinated notes at a redemption price equal to 100% of the principal amount outstanding, plus accrued interest to the redemption date. All of our 71/2% senior subordinated notes due May 2010 were redeemed in accordance with their terms on their respective redemption dates and are now paid in full.
 
Store Leases.  We lease space for substantially all of our stores and service center locations, as well as regional offices, under operating leases expiring at various times through 2019. Most of our store leases are five year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed-upon formulas.
 
ColorTyme Guarantee.  ColorTyme is a party to an agreement with Wells Fargo Foothill, Inc. (“Wells Fargo”), who provides $35.0 million in aggregate financing to qualifying franchisees of ColorTyme generally up to five times their average monthly revenues. Under the Wells Fargo agreement, upon an event of default by the franchisee under agreements governing this financing and upon the occurrence of certain other events, Wells Fargo can assign the loans and the collateral securing such loans to ColorTyme, with ColorTyme paying the outstanding


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debt to Wells Fargo and then succeeding to the rights of Wells Fargo under the debt agreements, including the right to foreclose on the collateral. The Wells Fargo agreement expires on September 30, 2010. An additional $20.0 million of financing is provided by Texas Capital Bank, National Association (“Texas Capital Bank”) under an agreement similar to the Wells Fargo financing. Rent-A-Center East, Inc., a subsidiary of Rent-A-Center, guarantees the obligations of ColorTyme under each of these agreements, excluding the effects of any amounts that could be recovered under collateralization provisions, up to a maximum amount of $55.0 million, of which $19.5 million was outstanding as of December 31, 2009.
 
Contractual Cash Commitments.  The table below summarizes debt, lease and other minimum cash obligations outstanding as of December 31, 2009:
 
                                         
    Payments Due by Period  
Contractual Cash Obligations
  Total     2010     2011-2012     2013-2014     Thereafter  
    (In thousands)  
 
Senior Debt (including current portion)
  $ 711,158 (1)   $ 74,539     $ 254,994     $ 310,000     $ 71,625  
Operating Leases
    535,631       175,056       248,367       104,505       7,703  
Capital Leases
    2,645       1,458       1,187              
                                         
Total(2)
  $ 1,249,434     $ 251,053     $ 504,548     $ 414,505     $ 79,328  
                                         
 
 
(1) Includes amounts due under the Intrust line of credit. Amount referenced does not include interest payments. Our senior credit facilities bear interest at varying rates equal to the Eurodollar rate plus .75% to 3.0% or the prime rate plus up to 2.0% at our election. The combined weighted average Eurodollar and prime rate on our outstanding debt at December 31, 2009 was 0.29%.
 
(2) As of December 31, 2009, we have $3.0 million in uncertain tax positions. Because of the uncertainty of the amounts to be ultimately paid as well as the timing of such payments, uncertain tax positions are not reflected in the contractual obligations table.
 
Repurchases of Outstanding Securities.  Our Board of Directors has authorized a common stock repurchase program, permitting us to purchase, from time to time, in the open market and privately negotiated transactions, up to an aggregate of $500.0 million of Rent-A-Center common stock. As of December 31, 2009, we had purchased a total of 19,884,850 shares of Rent-A-Center common stock for an aggregate purchase price of $466.6 million under this common stock repurchase program.
 
Economic Conditions.  Although our performance has not suffered in previous economic downturns, we cannot assure you that demand for our products, particularly in higher price ranges, will not significantly decrease in the event of a prolonged recession. Fluctuations in our targeted customers’ monthly disposable income or high levels of unemployment could adversely impact our results of operations.
 
Restructuring.  The total amount of cash used in the store consolidation plan and other restructuring items through December 31, 2009 was approximately $22.4 million, which primarily related to lease terminations. We expect to use approximately $3.0 million of cash on hand for future payments to satisfy the lease obligations at the stores. We expect the lease obligations will be completed no later than the first quarter of 2013. Please refer to Note F, Restructuring, in the Notes to Consolidated Financial Statements on page 55 of this report for more information on our 2007 store consolidation plan.
 
Seasonality.  Our revenue mix is moderately seasonal, with the first quarter of each fiscal year generally providing higher merchandise sales than any other quarter during a fiscal year, primarily related to federal income tax refunds. Generally, our customers will more frequently exercise their early purchase option on their existing rental purchase agreements or purchase pre-leased merchandise off the showroom floor during the first quarter of each fiscal year. We expect this trend to continue in future periods. Furthermore, we tend to experience slower growth in the number of rental purchase agreements in the third quarter of each fiscal year when compared to other quarters throughout the year. As a result, we would expect revenues for the third quarter of each fiscal year to remain relatively flat with the prior quarter. We expect this trend to continue in future periods unless we add significantly to our store base during the third quarter of future fiscal years as a result of new store openings or opportunistic acquisitions.


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Effect of New Accounting Pronouncements
 
In June 2009, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Codification 105, Generally Accepted Accounting Principles (“ASC 105”). ASC 105 is the single source of authoritative nongovernmental U.S. generally accepted accounting principles (“GAAP”), superseding existing FASB, American Institute of Certified Public Accountants (“AICPA”), Emerging Issues Task Force (“EITF”), and related accounting literature. ASC 105 reorganizes the thousands of GAAP pronouncements into roughly 90 accounting topics and displays them using a consistent structure. Also included is relevant SEC guidance organized using the same topical structure in separate sections. ASC 105 is effective for financial statements issued for reporting periods ending after September 15, 2009. All references to authoritative accounting literature in our financial statements issued for reporting periods ending after September 15, 2009 are referenced in accordance with ASC 105.
 
In June 2009, the FASB issued Accounting Standards Update 2009-17, Improvements to Financial Reporting by Enterprises Involved with Variable Interest Entities (“ASU 2009-17”), which changes various aspects of accounting for and disclosures of interests in variable interest entities. ASU 2009-17 is effective for interim and annual periods beginning after November 15, 2009. The adoption of ASU 2009-17 will not have a material effect on our consolidated statement of earnings, financial condition, statement of cash flows or earnings per share.
 
In May 2009, the FASB issued ASC 855, Subsequent Events. ASC 855 establishes general standards of accounting for and disclosure of events that occur after the balance sheet date but before financial statements are issued or are available to be issued. ASC 855 applies prospectively to both interim and annual financial periods ending after June 15, 2009. The adoption of ASC 855 did not result in any material change to our policies.
 
In April 2009, the FASB issued ASC 825-10-65, Financial Instruments. ASC 825-10-65 amends FASB Statement No. 107, Disclosures about Fair Value of Financial Instruments, and Accounting Principles Board Opinion No. 28, Interim Financial Reporting, to require disclosures about fair value of financial instruments for interim periods of publicly traded companies as well as in annual financial statements. ASC 825-10-65 is effective for interim reporting periods ending after June 15, 2009. The adoption of ASC 825-10-65 had no material effect on our disclosures in our financial statements.
 
From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that we adopt as of the specified effective date. Unless otherwise discussed, we believe the impact of any other recently issued standards that are not yet effective are either not applicable to us at this time or will not have a material impact on our consolidated financial statements upon adoption.
 
Item 7A.   Quantitative and Qualitative Disclosures About Market Risk.
 
Interest Rate Sensitivity
 
As of December 31, 2009, we had $694.7 million in term loans at interest rates indexed to the Eurodollar and prime rates.
 
Market Risk
 
Market risk is the potential change in an instrument’s value caused by fluctuations in interest rates. Our primary market risk exposure is fluctuations in interest rates. Monitoring and managing this risk is a continual process carried out by our senior management. We manage our market risk based on an ongoing assessment of trends in interest rates and economic developments, giving consideration to possible effects on both total return and reported earnings. As a result of such assessment, we may enter into swap contracts or other interest rate protection agreements from time to time to mitigate this risk.
 
Interest Rate Risk
 
We hold long-term debt with variable interest rates indexed to prime or Eurodollar rates that exposes us to the risk of increased interest costs if interest rates rise. As of December 31, 2009, we have not entered into any interest rate swap agreements. The credit markets continue to experience adverse conditions, including wide fluctuations in rates. Such continued volatility in the credit markets may increase the costs associated with our existing long-term debt. Based on our overall interest rate exposure at December 31, 2009, a hypothetical 1.0% increase or decrease in interest rates would have the effect of causing a $7.0 million additional pre-tax charge or credit to our statement of earnings.


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Item 8.   Financial Statements and Supplementary Data.
 
INDEX TO FINANCIAL STATEMENTS
 
         
    Page
 
Rent-A-Center, Inc. and Subsidiaries
       
    41  
    43  
Consolidated Financial Statements
       
    44  
    45  
    46  
    47  
    48  


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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
 
Board of Directors and Stockholders
Rent-A-Center, Inc. and Subsidiaries
 
We have audited the accompanying consolidated balance sheets of Rent-A-Center, Inc. and Subsidiaries as of December 31, 2009 and 2008, and the related consolidated statements of earnings, stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2009. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Rent-A-Center, Inc. and Subsidiaries as of December 31, 2009 and 2008, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2009, in conformity with accounting principles generally accepted in the United States of America.
 
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Rent-A-Center, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 2009, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) and our report dated February 26, 2010, expressed an unqualified opinion.
 
/s/  Grant Thornton LLP
 
Dallas, Texas
February 26, 2010


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Report of Independent Registered Public Accounting Firm
 
The Board of Directors and Stockholders
Rent-A-Center, Inc. and Subsidiaries
 
We have audited Rent-A-Center, Inc. and Subsidiaries’ (the “Company”) internal control over financial reporting as of December 31, 2009, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.
 
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
In our opinion, Rent-A-Center, Inc. and Subsidiaries maintained, in all material respects, effective internal control over financial reporting as of December 31, 2009, based on criteria established in Internal Control — Integrated Framework issued by COSO.
 
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of the Company as of December 31, 2009 and 2008, and the related consolidated statements of earnings, stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2009, and our report dated February 26, 2010, expressed an unqualified opinion on those financial statements.
 
/s/  Grant Thornton LLP
 
Dallas, Texas
February 26, 2010


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MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL
OVER FINANCIAL REPORTING
 
Management of the Company, including the Chief Executive Officer and Chief Financial Officer, is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended. The Company’s internal control system was designed to provide reasonable assurance to management and the Company’s board of directors regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.
 
All internal control systems, no matter how well designed, have inherent limitations. A system of internal control may become inadequate over time because of changes in conditions, or deterioration in the degree of compliance with the policies or procedures. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.
 
Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2009 using the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control — Integrated Framework. Based on this assessment, management has concluded that, as of December 31, 2009, the Company’s internal control over financial reporting was effective to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles based on such criteria.
 
Grant Thornton LLP, the Company’s independent registered public accounting firm, has issued an audit report on the effectiveness of the Company’s internal control over financial reporting. This report appears on page 42.


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Rent-A-Center, Inc. and Subsidiaries
 
CONSOLIDATED STATEMENTS OF EARNINGS
 
                         
    Year Ended December 31,  
    2009     2008     2007  
    (In thousands, except per share data)  
 
Revenues
                       
Store
                       
Rentals and fees
  $ 2,346,849     $ 2,505,268     $ 2,594,061  
Merchandise sales
    261,631       256,731       208,989  
Installment sales
    53,035       41,193       34,576  
Other
    57,601       42,759       25,482  
Franchise
                       
Merchandise sales
    28,065       33,283       34,229  
Royalty income and fees
    4,775       4,938       8,784  
                         
      2,751,956       2,884,172       2,906,121  
Operating expenses
                       
Direct store expenses
                       
Cost of rentals and fees
    530,018       572,900       574,013  
Cost of merchandise sold
    188,433       194,595       156,503  
Cost of installment sales
    18,687       16,620       13,270  
Salaries and other expenses
    1,556,074       1,651,805       1,684,965  
Franchise cost of merchandise sold
    26,820       31,705       32,733  
                         
      2,320,032       2,467,625       2,461,484  
General and administrative expenses
    137,626       125,632       123,703  
Amortization and write-down of intangibles
    2,843       16,637       15,734  
Litigation expense (credit)
    (4,869 )     (4,607 )     62,250  
Restructuring charge
          4,497       38,713  
                         
Total operating expenses
    2,455,632       2,609,784       2,701,884  
Operating profit
    296,324       274,388       204,237  
Gain on extinguishment of debt
          (4,335 )      
Interest expense
    26,791       66,241       94,778  
Interest income
    (837 )     (8,860 )     (6,827 )
                         
Earnings before income taxes
    270,370       221,342       116,286  
Income tax expense
    102,515       81,718       40,018  
                         
NET EARNINGS
  $ 167,855     $ 139,624     $ 76,268  
                         
Basic earnings per common share
  $ 2.54     $ 2.10     $ 1.11  
                         
Diluted earnings per common share
  $ 2.52     $ 2.08     $ 1.10  
                         
 
See accompanying notes to consolidated financial statements.


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Rent-A-Center, Inc. and Subsidiaries
 
CONSOLIDATED BALANCE SHEETS
 
                 
    December 31,  
    2009     2008  
    (In thousands, except share and par value data)  
 
ASSETS
Cash and cash equivalents
  $ 101,803     $ 87,382  
Receivables, net of allowance for doubtful accounts of $9,753 in 2009 and $7,256 in 2008
    63,439       51,766  
Prepaid expenses and other assets
    50,680       59,217  
Rental merchandise, net
               
On rent
    589,066       634,946  
Held for rent
    160,932       184,108  
Merchandise held for installment sale
    4,069       3,433  
Property assets, net
    204,551       208,897  
Goodwill, net
    1,268,684       1,265,249  
Other intangible assets, net
    773       1,704  
                 
    $ 2,443,997     $ 2,496,702  
                 
 
LIABILITIES
Accounts payable — trade
  $ 97,159     $ 93,496  
Accrued liabilities
    265,051       289,701  
Deferred income taxes
    123,115       87,216  
Senior debt
    711,158       721,712  
Subordinated notes payable
          225,375  
                 
      1,196,483       1,417,500  
                 
COMMITMENTS AND CONTINGENCIES
               
 
STOCKHOLDERS’ EQUITY
Common stock, $.01 par value; 250,000,000 shares authorized; 104,910,759 and 104,769,382 shares issued in 2009 and 2008, respectively
    1,049       1,047  
Additional paid-in capital
    686,592       681,067  
Retained earnings
    1,377,332       1,207,623  
Treasury stock, 39,259,949 and 38,787,849 shares at cost in 2009 and 2008, respectively
    (819,754 )     (810,921 )
Cumulative translation adjustment
    2,295       386  
                 
      1,247,514       1,079,202  
                 
    $ 2,443,997     $ 2,496,702  
                 
 
See accompanying notes to consolidated financial statements.


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CONSOLIDATED STATEMENT OF STOCKHOLDERS’ EQUITY
For the three years ended December 31, 2009
(In thousands)
 
                                                 
                Additional
                   
    Common Stock     Paid-In
    Retained
    Treasury
       
    Shares     Amount     Capital     Earnings     Stock     Total  
 
Balance at January 1, 2007
    104,192     $ 1,042     $ 662,440     $ 993,567     $ (714,090 )   $ 942,959  
Net earnings
                      76,268             76,268  
Purchase of treasury stock (3,832 shares)
                (99 )           (83,449 )     (83,548 )
Exercise of stock options
    348       3       5,928                   5,931  
Tax benefits related to exercise of stock options
                943                   943  
Stock-based compensation
                5,050                   5,050  
Other
                (230 )     (282 )           (512 )
                                                 
Balance at December 31, 2007
    104,540       1,045       674,032       1,069,553       (797,539 )     947,091  
Net earnings
                      139,624             139,624  
Other comprehensive income:
                                               
Foreign currency translation adjustment
                      386             386  
                                                 
Comprehensive income
                                            140,010  
                                                 
Purchase of treasury stock (952 shares)
                (24 )           (13,382 )     (13,406 )
Exercise of stock options
    229       2       3,167                   3,169  
Tax benefits related to exercise of stock options
                560                   560  
Stock-based compensation
                3,341                   3,341  
Other
                (9 )     (1,554 )           (1,563 )
                                                 
Balance at December 31, 2008
    104,769       1,047       681,067       1,208,009       (810,921 )     1,079,202  
Net earnings
                      167,855             167,855  
Other comprehensive income:
                                               
Foreign currency translation adjustment
                      2,295             2,295  
                                                 
Comprehensive income
                                            170,150  
                                                 
Purchase of treasury stock (472 shares)
                (13 )           (8,833 )     (8,846 )
Exercise of stock options
    142       2       1,535                   1,537  
Tax benefits related to exercise of stock options
                270                   270  
Stock-based compensation
                3,731                   3,731  
Other
                2       1,468             1,470  
                                                 
Balance at December 31, 2009
    104,911     $ 1,049     $ 686,592     $ 1,379,627     $ (819,754 )   $ 1,247,514  
                                                 
 
See accompanying notes to consolidated financial statements.


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Rent-A-Center, Inc. and Subsidiaries
 
CONSOLIDATED STATEMENTS OF CASH FLOWS
 
                         
    Year Ended December 31,  
    2009     2008     2007  
    (In thousands)  
 
Cash flows from operating activities
                       
Net earnings
  $ 167,855     $ 139,624     $ 76,268  
Adjustments to reconcile net earnings to net cash provided by operating activities
                       
Depreciation of rental merchandise
    519,103       561,414       561,880  
Bad debt expense
    17,395       14,455       10,828  
Stock-based compensation expense
    3,731       3,341       5,050  
Depreciation of property assets
    65,788       72,683       71,279  
Loss on sale or disposal of property assets
    5,856       375       20,345  
Amortization of intangibles
    1,291       12,589       15,734  
Amortization of financing fees
    1,970       1,703       1,824  
Deferred income taxes
    35,899       77,538       11,213  
Tax benefit related to stock option exercises
    (270 )     (560 )     (943 )
Gain on extinguishment of debt
          (4,335 )      
Restructuring charge
          4,497       38,713  
Changes in operating assets and liabilities, net of effects of acquisitions
                       
Rental merchandise
    (449,128 )     (438,964 )     (445,920 )
Accounts receivable
    (34,781 )     (24,572 )     (17,390 )
Prepaid expenses and other assets
    (9,421 )     (7,056 )     (6,194 )
Accounts payable — trade
    16,367       (6,924 )     (18,021 )
Accrued liabilities
    (11,534 )     (21,472 )     (84,286 )
                         
Net cash provided by operating activities
    330,121       384,336       240,380  
Cash flows from investing activities
                       
Purchase of property assets
    (68,841 )     (61,931 )     (101,961 )
Proceeds from sale of property assets
    3,122       6,144       4,500  
Acquisitions of businesses, net of cash acquired
    (7,221 )     (15,700 )     (20,112 )
                         
Net cash used in investing activities
    (72,940 )     (71,487 )     (117,573 )
Cash flows from financing activities
                       
Purchase of treasury stock
    (8,833 )     (13,382 )     (83,449 )
Exercise of stock options
    1,537       3,169       5,931  
Tax benefit related to stock option exercises
    270       560       943  
Payments on capital leases
    (2,100 )     (5,662 )     (7,258 )
Proceeds from debt
    186,100       213,050       785,555  
Repayments of debt
    (196,654 )     (446,338 )     (819,498 )
Repurchase of subordinated notes
    (225,375 )     (74,625 )      
                         
Net cash used in financing activities
    (245,055 )     (323,228 )     (117,776 )
Effect of exchange rate changes on cash
    2,295       386        
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
    14,421       (9,993 )     5,031  
Cash and cash equivalents at beginning of year
    87,382       97,375       92,344  
                         
Cash and cash equivalents at end of year
  $ 101,803     $ 87,382     $ 97,375  
                         
Supplemental cash flow information
                       
Cash paid during the year for:
                       
Interest
  $ 27,920     $ 70,688     $ 89,372  
Income taxes (excludes $1,380 and $34,656 of income taxes refunded in 2009 and 2008, respectively)
  $ 69,312     $ 20,954     $ 19,759  
 
See accompanying notes to consolidated financial statements.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
Note A — Summary of Accounting Policies and Nature of Operations
 
A summary of the significant accounting policies consistently applied in the preparation of the accompanying consolidated financial statements follows:
 
Principles of Consolidation and Nature of Operations
 
These financial statements include the accounts of Rent-A-Center, Inc. and its direct and indirect subsidiaries. All intercompany accounts and transactions have been eliminated. Unless the context indicates otherwise, references to “Rent-A-Center” refer only to Rent-A-Center, Inc., the parent, and references to “we,” “us” and “our” refer to the consolidated business operations of Rent-A-Center and all of its direct and indirect subsidiaries.
 
Our primary operating segment consists of leasing household durable goods to customers on a rent-to-own basis. We also offer merchandise on an installment sales basis in certain of our stores. At December 31, 2009, we operated 3,007 company-owned stores nationwide and in Canada and Puerto Rico, including 39 retail installment sales stores under the names “Get It Now” and “Home Choice,” and 18 rent-to-own stores in Canada under the names “Rent-A-Centre” and “Better Living.”
 
We also offer an array of financial services in certain of our existing stores under the names “RAC Financial Services” and “Cash AdvantEdge.” The financial services we offer include, but are not limited to, short term secured and unsecured loans, debit cards, check cashing and money transfer services. As of December 31, 2009, we offered financial services in 353 of our existing stores in 17 states.
 
ColorTyme, Inc., an indirect wholly-owned subsidiary of Rent-A-Center, is a nationwide franchisor of rent-to-own stores. At December 31, 2009, ColorTyme had 210 franchised stores operating in 33 states. ColorTyme’s primary source of revenue is the sale of rental merchandise to its franchisees, who in turn offer the merchandise to the general public for rent or purchase under a rent-to-own program. The balance of ColorTyme’s revenue is generated primarily from royalties based on franchisees’ monthly gross revenues.
 
Rental Merchandise
 
Rental merchandise is carried at cost, net of accumulated depreciation. Depreciation for merchandise is generally provided using the income forecasting method, which is intended to match as closely as practicable the recognition of depreciation expense with the consumption of the rental merchandise, and assumes no salvage value. The consumption of rental merchandise occurs during periods of rental and directly coincides with the receipt of rental revenue over the rental-purchase agreement period, generally seven to 30 months. Under the income forecasting method, merchandise held for rent is not depreciated and merchandise on rent is depreciated in the proportion of rents received to total rents provided in the rental contract, which is an activity-based method similar to the units of production method. Effective July 1, 2009, we depreciate merchandise held for rent (except for computers) that is at least 270 days old and held for rent for at least 180 consecutive days using the straight-line method for a period generally not to exceed 20 months. This change in depreciation method had no material impact on our consolidated financial statements.
 
On computers that are 24 months old or older and which have become idle, depreciation is recognized using the straight-line method for a period of at least six months, generally not to exceed an aggregate depreciation period of 30 months.
 
Rental merchandise which is damaged and inoperable, or not returned by the customer after becoming delinquent on payments, is expensed when such impairment occurs. We maintain a reserve for these expected expenses. In addition, any minor repairs made to rental merchandise are expensed at the time of the repair.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Cash Equivalents
 
Cash equivalents include all highly liquid investments with an original maturity of three months or less. We maintain cash and cash equivalents at several financial institutions, which at times may not be federally insured or may exceed federally insured limits. We have not experienced any losses in such accounts and believe we are not exposed to any significant credit risks on such accounts.
 
Revenue
 
Merchandise is rented to customers pursuant to rental purchase agreements which provide for weekly, semi-monthly or monthly rental terms with non-refundable rental payments. Generally, the customer has the right to acquire title either through a purchase option or through payment of all required rentals. Rental revenue and fees are recognized over the rental term and merchandise sales revenue is recognized when the customer exercises the purchase option and pays the cash price due. Cash received prior to the period in which it should be recognized is deferred and recognized according to the rental term. Revenue is accrued for uncollected amounts due based on historical collection experience. However, the total amount of the rental purchase agreement is not accrued because the customer can terminate the rental agreement at any time and we cannot enforce collection for non-payment of future rents.
 
Revenue from the sale of merchandise in our retail installment stores is recognized when the installment note is signed, the customer has taken possession of the merchandise and collectability is reasonably assured.
 
The revenue from our financial services is recognized depending on the type of transaction. Fees collected on loans are recognized ratably over the term of the loan. For money orders, wire transfers, check cashing and other customer service type transactions, fee revenue is recognized at the time the service is performed.
 
Receivables and Allowance for Doubtful Accounts
 
The receivable associated with the sale of merchandise at our Get It Now and Home Choice stores generally consists of the sales price of the merchandise purchased and any additional fees for services the customer has chosen, less the customer’s down payment. No interest is accrued and interest income is recognized each time a customer makes a payment, generally on a monthly basis.
 
Our financial services business extends short term secured and unsecured loans. The amount and length of such loans may vary depending on applicable state law.
 
We have established an allowance for doubtful accounts for our installment notes and loan receivables. Our policy for determining the allowance is based on historical loss experience, as well as the results of management’s review and analysis of the payment and collection of the installment notes and loan receivables within the previous year. We believe our allowances are adequate to absorb any known or probable losses. Our policy is to charge off installment notes and loan receivables that are 90 days or more past due. Charge offs are applied as a reduction to the allowance for doubtful accounts and any recoveries of previously charged off balances are applied as an increase to the allowance for doubtful accounts.
 
The majority of ColorTyme’s accounts receivable relate to amounts due from franchisees. Credit is extended based on an evaluation of a franchisee’s financial condition and collateral is generally not required. Accounts receivable are due within 30 days and are stated at amounts due from franchisees net of an allowance for doubtful accounts. Accounts that are outstanding longer than the contractual payment terms are considered past due. ColorTyme determines its allowance by considering a number of factors, including the length of time trade accounts receivable are past due, ColorTyme’s previous loss history, the franchisee’s current ability to pay its obligation to ColorTyme, and the condition of the general economy and the industry as a whole. ColorTyme writes off accounts receivable that are 120 days or more past due and payments subsequently received on such receivables are credited to the allowance for doubtful accounts.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Property Assets and Related Depreciation
 
Furniture, equipment and vehicles are stated at cost less accumulated depreciation. Depreciation is provided over the estimated useful lives of the respective assets (generally five years) by the straight-line method. Our building is depreciated over approximately 40 years. Leasehold improvements are amortized over the useful life of the asset or the initial term of the applicable leases by the straight-line method, whichever is shorter.
 
We have incurred costs to develop computer software for internal use. We capitalize the costs incurred during the application development stage, which includes designing the software configuration and interfaces, coding, installation, and testing. Costs incurred during the preliminary stages along with post-implementation stages of internally developed software are expensed as incurred. As of December 31, 2009, we have not placed in service or amortized any internally developed software. Internally developed software costs, once placed in service, will be amortized over various periods up to ten years.
 
We incur repair and maintenance expenses on our vehicles and equipment. These amounts are recognized when incurred, unless such repairs significantly extend the life of the asset, in which case we amortize the cost of the repairs for the remaining life of the asset utilizing the straight-line method.
 
Intangible Assets and Amortization
 
We record goodwill when the consideration paid for an acquisition exceeds the fair value of the identifiable net tangible and identifiable intangible assets acquired. Goodwill is not subject to amortization but must be periodically evaluated for impairment. Impairment occurs when the carrying value of goodwill is not recoverable from future cash flows. We perform an assessment of goodwill for impairment at the reporting unit level annually as of December 31 of each year, or when events or circumstances indicate that impairment may have occurred. Factors which could necessitate an interim impairment assessment include a sustained decline in our stock price, prolonged negative industry or economic trends and significant underperformance relative to expected historical or projected future operating results. We assess recoverability using methodologies which include the present value of estimated future cash flows and comparisons of multiples of enterprise values to earnings before interest, taxes, depreciation and amortization. The analysis is based upon available information regarding expected future cash flows and discount rates. Discount rates are based upon our cost of capital. If the carrying value exceeds the discounted fair value, a second analysis is performed to measure the fair value of all assets and liabilities. If, based on the second analysis, it is determined that the fair value of the assets and liabilities is less than the carrying value, we would recognize impairment charges in an amount equal to the excess of the carrying value over fair value. There were no impairment charges recognized related to goodwill in 2009, 2008 and 2007.
 
Accounting for Impairment of Long-Lived Assets
 
We evaluate all long-lived assets, including intangible assets, excluding goodwill, for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. Impairment is recognized when the carrying amounts of such assets cannot be recovered by the undiscounted net cash flows they will generate.
 
Foreign Currency Translation
 
The functional currency of our foreign operations is predominantly the applicable local currency. Assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the current rate of exchange on the last day of the reporting period. Revenues and expenses are generally translated at a daily exchange rate and equity transactions are translated using the actual rate on the day of the transaction.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Other Comprehensive Income
 
Other comprehensive income is comprised exclusively of our foreign currency translation adjustment. The currency translation adjustment was approximately $2.3 million and $386,000 at December 31, 2009 and 2008, respectively.
 
Income Taxes
 
Income tax expense is based on pretax financial accounting income. Deferred tax assets and liabilities are recognized for the expected tax consequences of temporary differences between the tax bases of assets and liabilities and their reported amounts. Valuation allowances are recorded to reduce deferred tax assets to the amount that will more likely than not be realized.
 
We recognize the financial statement benefit of a tax position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more-likely-than not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50 percent likelihood of being realized upon the ultimate settlement with the relevant tax authority. We review our tax positions quarterly and adjust the balance as new information becomes available.
 
Sales Taxes
 
We apply the net basis for sales taxes imposed on our goods and services in our Consolidated Statements of Earnings. We are required by the applicable governmental authorities to collect and remit sales taxes. Accordingly, such amounts are charged to the customer, collected and remitted directly to the appropriate jurisdictional entity.
 
Earnings Per Common Share
 
Basic earnings per common share are based upon the weighted average number of common shares outstanding during each period presented. Diluted earnings per common share are based upon the weighted average number of common shares outstanding during the period, plus, if dilutive, the assumed exercise of stock options and the assumed conversion of convertible securities at the beginning of the year, or for the period outstanding during the year for current year issuances.
 
Advertising Costs
 
Costs incurred for producing and communicating advertising are expensed when incurred. Advertising expense was $78.7 million, $82.5 million, and $79.8 million in 2009, 2008, and 2007, respectively.
 
Stock-Based Compensation
 
We maintain long-term incentive plans for the benefit of certain employees, consultants and directors, which are described more fully in Note L. We recognize share-based payment awards to our employees and directors at the estimated fair value on the grant date. Determining the fair value of any share-based awards requires information about several variables including, but not limited to, expected stock volatility over the terms of the awards, expected dividend yields and the predicted employee exercise behavior. We base expected life on historical exercise and post-vesting employment-termination experience, and expected volatility on historical realized volatility trends. In addition, all stock-based compensation expense is recorded net of an estimated forfeiture rate. The forfeiture rate is based upon historical activity and is analyzed at least quarterly as actual forfeitures occur.
 
Compensation costs are recognized net of estimated forfeitures over the award’s requisite service period on a straight-line basis. For the year ended December 31, 2009, 2008 and 2007, we recorded stock-based compensation expense, net of related taxes, of approximately $2.3 million, $2.1 million and $3.3 million, respectively, related to stock options and restricted stock units granted.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Use of Estimates
 
In preparing financial statements in conformity with accounting principles generally accepted in the United States of America, we are required to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent losses and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. In applying accounting principles, we must often make individual estimates and assumptions regarding expected outcomes or uncertainties. Our estimates, judgments and assumptions are continually evaluated based on available information and experience. Because of the use of estimates inherent in the financial reporting process, actual results could differ from those estimates. We believe self-insurance liabilities, litigation and tax reserves are areas where the degree of judgment and complexity in determining amounts recorded in our consolidated financial statements make the accounting policies critical.
 
New Accounting Pronouncements
 
In June 2009, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Codification 105, Generally Accepted Accounting Principles (“ASC 105”). ASC 105 is the single source of authoritative nongovernmental U.S. generally accepted accounting principles (“GAAP”), superseding existing FASB, American Institute of Certified Public Accountants (“AICPA”), Emerging Issues Task Force (“EITF”), and related accounting literature. ASC 105 reorganizes the thousands of GAAP pronouncements into roughly 90 accounting topics and displays them using a consistent structure. Also included is relevant SEC guidance organized using the same topical structure in separate sections. ASC 105 is effective for financial statements issued for reporting periods ending after September 15, 2009. All references to authoritative accounting literature in our financial statements issued for reporting periods ending after September 15, 2009 are referenced in accordance with ASC 105.
 
In June 2009, the FASB issued Accounting Standards Update 2009-17, Improvements to Financial Reporting by Enterprises Involved with Variable Interest Entities (“ASU 2009-17”), which changes various aspects of accounting for and disclosures of interests in variable interest entities. ASU 2009-17 is effective for interim and annual periods beginning after November 15, 2009. The adoption of ASU 2009-17 will not have a material effect on our consolidated statement of earnings, financial condition, statement of cash flows or earnings per share.
 
In May 2009, the FASB issued ASC 855, Subsequent Events. ASC 855 establishes general standards of accounting for and disclosure of events that occur after the balance sheet date but before financial statements are issued or are available to be issued. ASC 855 applies prospectively to both interim and annual financial periods ending after June 15, 2009. The adoption of ASC 855 did not result in any material change to our policies.
 
In April 2009, the FASB issued ASC 825-10-65, Financial Instruments. ASC 825-10-65 amends FASB Statement No. 107, Disclosures about Fair Value of Financial Instruments, and Accounting Principles Board Opinion No. 28, Interim Financial Reporting, to require disclosures about fair value of financial instruments for interim periods of publicly traded companies as well as in annual financial statements. ASC 825-10-65 is effective for interim reporting periods ending after June 15, 2009. The adoption of ASC 825-10-65 had no material effect on our disclosures in our financial statements.
 
From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that we adopt as of the specified effective date. Unless otherwise discussed, we believe the impact of any other recently issued standards that are not yet effective are either not applicable to us at this time or will not have a material impact on our consolidated financial statements upon adoption.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
Note B — Receivables and Allowance for Doubtful Accounts
 
Receivables consist of the following:
 
                 
    December 31,  
    2009     2008  
    (In thousands)  
 
Installment sales receivable
  $ 35,636     $ 29,561  
Financial services loans receivable
    26,021       19,327  
Trade and notes receivables
    11,535       10,134  
                 
Total
    73,192       59,022  
Less allowance for doubtful accounts
    (9,753 )     (7,256 )
                 
Net receivables
  $ 63,439     $ 51,766  
                 
 
The allowance for doubtful accounts related to installment sales receivable was $5.8 million and $3.9 million, financial services loans receivable was $1.2 million and $800,000, and trade receivables was $2.8 million and $2.6 million at December 31, 2009 and 2008, respectively.
 
Changes in our allowance for doubtful accounts are as follows:
 
                         
    December 31,  
    2009     2008     2007  
    (In thousands)  
 
Beginning balance
  $ 7,256     $ 4,945     $ 4,026  
Bad debt expense
    17,395       14,455       10,828  
Accounts written off
    (20,721 )     (17,843 )     (20,496 )
Recoveries
    5,823       5,699       10,587  
                         
Ending balance
  $ 9,753     $ 7,256     $ 4,945  
                         
 
Note C — Rental Merchandise
 
                 
    December 31,  
    2009     2008  
    (In thousands)  
 
On rent
               
Cost
  $ 1,038,408     $ 1,165,084  
Less accumulated depreciation
    (449,342 )     (530,138 )
                 
Net book value, on rent
  $ 589,066     $ 634,946  
                 
Held for rent
               
Cost
  $ 220,523     $ 260,649  
Less accumulated depreciation
    (59,591 )     (76,541 )
                 
Net book value, held for rent
  $ 160,932     $ 184,108  
                 


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
Note D — Property Assets
 
                 
    December 31,  
    2009     2008  
    (In thousands)  
 
Furniture and equipment
  $ 221,117     $ 223,488  
Transportation equipment
    16,835       34,738  
Building and leasehold improvements
    238,938       224,098  
Land and land improvements
    5,193       5,193  
Construction in progress
    26,919       10,178  
                 
      509,002       497,695  
Less accumulated depreciation
    (304,451 )     (288,798 )
                 
    $ 204,551     $ 208,897  
                 
 
We had $19.0 million and $7.9 million of capitalized software costs included in construction in progress at December 31, 2009 and 2008, respectively.
 
Note E — Intangible Assets and Acquisitions
 
Intangibles consist of the following (in thousands):
 
                                         
          December 31,
    December 31,
 
          2009     2008  
    Avg.
    Gross
          Gross
       
    Life
    Carrying
    Accumulated
    Carrying
    Accumulated
 
    (years)     Amount     Amortization     Amount     Amortization  
 
Amortizable intangible assets
                                       
Non-compete agreements
    3     $ 6,091     $ 6,021     $ 6,281     $ 5,957  
Customer relationships
    2       62,247       61,544       62,110       60,950  
Other intangibles
    3       3,264       3,264       3,264       3,044  
                                         
Total
            71,602       70,829       71,655       69,951  
Intangible assets not subject to amortization
                                       
Goodwill
            1,367,836       99,152       1,364,401       99,152  
                                         
Total intangibles
          $ 1,439,438     $ 169,981     $ 1,436,056     $ 169,103  
                                         
 
         
Aggregate Amortization Expense
       
Year ended December 31, 2009
  $ 1,291  
Year ended December 31, 2008
  $ 12,589  
Year ended December 31, 2007
  $ 15,734  
 
Estimated amortization expense, assuming current intangible balances and no new acquisitions, for each of the years ending December 31, is as follows:
 
         
    Estimated
 
    Amortization Expense  
    (In thousands)  
 
2010
  $ 632  
2011
    141  
         
Total
  $ 773  
         


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Changes in the carrying amount of goodwill for the years ended December 31, 2009 and 2008 are as follows:
 
                 
    2009     2008  
    (In thousands)  
 
Balance as of January 1,
  $ 1,265,249     $ 1,255,163  
Additions from acquisitions
    4,456       9,692  
Write-down of goodwill related to stores sold
    (1,552 )     (4,048 )
Post purchase price allocation adjustments
    531       4,442  
                 
Balance as of the end of the period
  $ 1,268,684     $ 1,265,249  
                 
 
Acquisitions
 
The following table provides information concerning the acquisitions made during the years ended December 31, 2009, 2008 and 2007.
 
                         
    Year Ended December 31,
    2009   2008   2007
    (Dollar amounts in thousands)
 
Number of stores acquired remaining open
    1       5       12  
Number of stores acquired that were merged with existing stores
    26       38       36  
Number of transactions
    20       20       19  
Total purchase price
  $ 7,221     $ 15,700     $ 20,112  
Amounts allocated to:
                       
Goodwill
  $ 4,456     $ 9,692     $ 13,310  
Non-compete agreements
          2       10  
Customer relationships
    554       1,091       1,210  
Accounts receivable
    398              
Property and other assets
          25       38  
Rental merchandise
    1,813       4,890       5,544  
 
Acquisition purchase prices are determined by evaluating the average monthly rental income of the acquired stores and applying a multiple to the total. Acquired customer relationships are amortized utilizing the straight-line method over a 24 month period, non-compete agreements are amortized using the straight-line method over the life of the agreements, other intangible assets are amortized using the straight-line method over the life of the asset and goodwill associated with acquisitions is not amortized. The weighted average amortization period was 2.0 years for intangible assets acquired during the year ended December 31, 2009. Additions to goodwill due to acquisitions in 2009 were tax deductible.
 
All acquisitions have been accounted for as purchases, and the operating results of the acquired stores and accounts have been included in the financial statements since their date of acquisition.
 
Note F — Restructuring
 
On December 3, 2007, we announced our plan to close approximately 280 stores and incur restructuring expenses in the range of $36.0 million to $43.0 million. The decision to close these stores was based on our analysis and evaluation of every market in which we operated based on operating results, competitive positioning, and growth potential. We recorded restructuring expenses in the amount of $4.5 million for the year ended December 31, 2008. All remaining costs, primarily lease related, will be charged to operating expenses as they are incurred.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The following table presents the range of estimated charges as of December 31, 2007 and the total store consolidation plan charges and other restructuring items recorded through December 31, 2009.
 
                         
                Estimated Remaining
 
    Closing Plan Estimate
          Charges
 
    As of December 31,
    Expenses Recognized
    As of December 31,
 
    2007     Through 2009     2009  
    (In thousands)  
 
Lease obligations
  $ 26,061 - $29,223     $ 26,774     $ 2,972  
Fixed asset disposals
    11,006 -  11,516       11,476        
Other costs
    2,468 -   6,704       6,054        
                         
Total
  $ 39,535 - $47,443     $ 44,304     $ 2,972  
                         
 
Changes in the accrual balance, which relate to lease obligations, from December 31, 2008 to December 31, 2009 for the store consolidation plan are as follows:
 
         
    (In thousands)  
 
Balance as of December 31, 2008
  $ 7,357  
Charges to expense
    1,094  
Cash payments
    (5,479 )
         
Balance as of December 31, 2009
  $ 2,972  
         
 
The total amount of cash used in the store consolidation plan through December 31, 2009 was approximately $22.4 million. We expect to use approximately $3.0 million of cash on hand for future payments to satisfy the lease obligations at the stores. We expect the lease obligations will be completed no later than the first quarter of 2013.
 
Note G — Senior Debt
 
On December 2, 2009, we entered into an amendment to our existing senior credit facility to extend the maturities of a portion of the loans outstanding. The amended senior credit agreement provides for a $999 million senior credit facility consisting of a $165 million term loan with the loans being referred to by us as the “tranche A term loans,” a $484 million term loan with the loans being referred to by us as the “tranche B term loans,” and a $350 million revolving credit facility.
 
The tranche A term loans are divided into two equal sub-tranches of $82.5 million each, referred to by us as the “existing tranche A term loans” and the “extended tranche A term loans.” The existing tranche A term loans mature on June 30, 2011 and are repayable in six consecutive quarterly installments of (i) $2.5 million from March 31, 2010 through June 30, 2010 and (ii) $18.75 million from September 30, 2010 through June 30, 2011. The extended tranche A term loans mature on September 30, 2013 and are repayable in 15 consecutive quarterly installments of (i) $2.5 million from March 31, 2010 through September 30, 2012 and (ii) $13.125 million from December 31, 2012 through September 30, 2013. Under the amended senior credit facility, the tranche B term loans are divided into two sub-tranches of approximately $184 million and $300 million, referred to by us as the “existing tranche B term loans” and the “extended tranche B term loans,” respectively. The existing tranche B term loans mature on June 30, 2012 and are repayable in ten consecutive quarterly installments of (i) approximately $642,000 from March 31, 2010 through June 30, 2011, (ii) approximately $20.2 million on September 30, 2011, (iii) approximately $37.3 million on December 31, 2011, and (iv) approximately $61.0 million from March 31, 2012 through June 30, 2012. The extended tranche B term loans mature on March 31, 2015 and are repayable in 21 consecutive quarterly installments of (i) $750,000 from March 31, 2010 through March 31, 2014 and (ii) approximately $71.6 million from June 30, 2014 through March 31, 2015.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The debt facilities as of December 31, 2009 and 2008 are as follows:
 
                                                         
          2009     2008  
    Facility
    Maximum
    Amount
    Amount
    Maximum
    Amount
    Amount
 
    Maturity     Facility     Outstanding     Available     Facility     Outstanding     Available  
    (In thousands)  
 
Senior Credit Facilities:
                                                       
Tranche A Term Loans Existing
    2011     $ 82,500     $ 80,000     $     $ 197,500     $ 175,000     $  
Tranche A Term Loans Extended
    2013       82,500       80,000                          
Tranche B Term Loans Existing
    2012       184,080       183,438             725,000       534,147        
Tranche B Term Loans Extended
    2015       300,000       299,250                          
Revolving Facility(1)
    2013       350,000       52,000       179,520       400,000             269,415  
                                                         
              999,080       694,688       179,520       1,322,500       709,147       269,415  
Other Indebtedness:
                                                       
Line of credit
            20,000       16,470       3,530       20,000       12,565       7,435  
                                                         
Total
          $ 1,019,080     $ 711,158     $ 183,050     $ 1,342,500     $ 721,712     $ 276,850  
                                                         
 
 
(1) At December 31, 2009 and 2008, the amounts available under the Revolving Facility were reduced by approximately $118.5 million and $130.6 million, respectively, for our outstanding letters of credit.
 
Borrowings under our amended senior credit facility accrue interest at varying rates equal to, at our election, either (y) the prime rate plus (i) up to 0.75% in the case of existing tranche A term loans, (ii) 1.5% to 2.0% in the case of revolving loans or extended tranche A term loans, (iii) .75% in the case of existing tranche B term loans, and (iv) 2.0% in the case of extended tranche B term loans; or (z) the Eurodollar rate plus (i) .75% to 1.75% in the case of existing tranche A term loans, (ii) 2.5% to 3.0% in the case of revolving loans or extended tranche A term loans, (iii) 1.75% in the case of existing tranche B term loans, and (iv) 3.0% in the case of extended tranche B term loans. Interest periods range from seven days (for borrowings under the revolving credit facility only) to one, two, three or six months, at our election. The weighted average Eurodollar rate on our outstanding debt was 0.25% at February 19, 2010. The margins on the Eurodollar rate and on the prime rate for revolving loans, existing tranche A term loans, and extended tranche A term loans may fluctuate dependent upon an increase or decrease in our consolidated leverage ratio as defined by a pricing grid included in the amended credit agreement. We have not entered into any interest rate protection agreements with respect to term loans under our senior credit facilities. A commitment fee equal to 0.5% to 0.625% of the average daily amount of the available revolving commitment is payable quarterly.
 
Our senior credit facilities are secured by a security interest in substantially all of our tangible and intangible assets, including intellectual property. Our senior credit facilities are also secured by a pledge of the capital stock of our wholly-owned U.S. subsidiaries (other than certain specified subsidiaries).
 
Our senior credit facilities contain, without limitation, covenants that generally limit our ability to:
 
  •  incur additional debt in excess of $300.0 million at any one time, provided that the aggregate amount of indebtedness incurred by all of our subsidiaries may not exceed $50.0 million at any one time;
 
  •  repurchase our capital stock and pay cash dividends in the event the pro forma senior leverage ratio is greater than 2.50x;
 
  •  incur liens or other encumbrances;


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
  •  merge, consolidate or sell substantially all our property or business;
 
  •  sell assets, other than inventory, in the ordinary course of business;
 
  •  make investments or acquisitions unless we meet financial tests and other requirements;
 
  •  make capital expenditures; or
 
  •  enter into an unrelated line of business.
 
Our senior credit facilities require us to comply with several financial covenants. The table below shows the required and actual ratios under our credit facilities calculated as of December 31, 2009:
 
                     
    Required Ratio   Actual Ratio
 
Maximum consolidated leverage ratio
  No greater than     3.25:1       1.72:1  
Minimum fixed charge coverage ratio
  No less than     1.35:1       2.07:1  
 
These financial covenants, as well as the related components of their computation, are defined in the amended and restated credit agreement governing our senior credit facility, which is included as an exhibit to this report. In accordance with the credit agreement, the maximum consolidated leverage ratio was calculated by dividing the consolidated funded debt outstanding at December 31, 2009 ($620.5 million) by consolidated EBITDA for the twelve month period ended December 31, 2009 ($360.1 million). For purposes of the covenant calculation, (i) “consolidated funded debt” is defined as outstanding indebtedness less cash in excess of $25.0 million, and (ii) “consolidated EBITDA” is generally defined as consolidated net income (a) plus the sum of income taxes, interest expense, depreciation and amortization expense, extraordinary non-cash expenses or losses, and other non-cash charges, and (b) minus the sum of interest income, extraordinary income or gains, other non-cash income, and cash payments with respect to extraordinary non-cash expenses or losses recorded in prior fiscal quarters. Consolidated EBITDA is a non-GAAP financial measure that is presented not as a measure of operating results, but rather as a measure used to determine covenant compliance under our senior credit facilities.
 
The minimum fixed charge coverage ratio was calculated pursuant to the credit agreement by dividing consolidated EBITDA for the twelve month period ended December 31, 2009, as adjusted for certain capital expenditures ($474.7 million), by consolidated fixed charges for the twelve month period ended December 31, 2009 ($229.4 million). For purposes of the covenant calculation, “consolidated fixed charges” is defined as the sum of interest expense, lease expense, and mandatory debt repayments.
 
Events of default under our senior credit facilities include customary events, such as a cross-acceleration provision in the event that we default on other debt. In addition, an event of default under the senior credit facility would occur if a change of control occurs. This is defined to include the case where a third party becomes the beneficial owner of 35% or more of our voting stock or certain changes in Rent-A-Center’s Board of Directors occurs. An event of default would also occur if one or more judgments were entered against us of $30.0 million or more and such judgments were not satisfied or bonded pending appeal within 30 days after entry.
 
We utilize our revolving credit facility for the issuance of letters of credit, as well as to manage normal fluctuations in operational cash flow caused by the timing of cash receipts. In that regard, we may from time to time draw funds under the revolving credit facility for general corporate purposes. The funds drawn on individual occasions have varied in amounts of up to $98.0 million, with total amounts outstanding ranging from $2.0 million up to $108.0 million. The amounts drawn are generally outstanding for a short period of time and are generally paid down as cash is received from our operating activities.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The table below shows the scheduled maturity dates of our senior debt outstanding at December 31, 2009.
 
         
Year Ending December 31,
     
    (In thousands)  
 
2010
  $ 74,539  
2011
    109,338  
2012
    145,656  
2013
    94,375  
2014
    215,625  
Thereafter
    71,625  
         
    $ 711,158  
         
 
Note H — Subordinated Notes Payable
 
71/2% Senior Subordinated Notes.  In May 2009, we repurchased $150.0 million of our subordinated notes at a redemption price equal to 100% of the principal amount outstanding, plus accrued interest to the redemption date. In July 2009, we repurchased the remaining $75.4 million of our subordinated notes at a redemption price equal to 100% of the principal amount outstanding, plus accrued interest to the redemption date. All of our 71/2% senior subordinated notes due May 2010 were redeemed in accordance with their terms on their respective redemption dates and are now paid in full.
 
Note I — Accrued Liabilities
 
                 
    December 31,  
    2009     2008  
    (In thousands)  
 
Accrued insurance costs
  $ 137,824     $ 126,006  
Accrued litigation costs
          11,274  
Accrued compensation
    39,122       44,734  
Deferred revenue
    33,476       29,394  
Taxes other than income
    20,357       20,379  
Accrued capital lease obligations
    2,348       8,214  
Accrued interest payable
    1,193       4,340  
Accrued restructuring costs
    2,972       7,357  
Accrued other
    27,759       38,003  
                 
    $ 265,051     $ 289,701  
                 


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
Note J — Income Taxes
 
A reconciliation of income tax expense at the federal statutory rate of 35% to actual tax expense follows:
 
                         
    Year Ended December 31,  
    2009     2008     2007  
 
Tax at statutory rate
    35.0 %     35.0 %     35.0 %
State income taxes, net of federal benefit (expense)
    3.1 %     2.0 %     (1.7 )%
Effect of foreign operations, net of foreign tax credits
    %     %     0.5 %
Other, net
    (0.2 )%     (0.1 )%     0.6 %
                         
Total
    37.9 %     36.9 %     34.4 %
                         
 
The components of income tax expense are as follows:
 
                         
    Year Ended December 31,  
    2009     2008     2007  
    (In thousands)  
 
Current expense
                       
Federal
  $ 55,101     $ 399     $ 6,179  
State
    10,278       2,574       14,437  
Foreign
    1,288       1,192       1,145  
                         
Total current
    66,667       4,165       21,761  
                         
Deferred expense
                       
Federal
    33,028       73,015       35,808  
State
    2,820       4,538       (17,551 )
                         
Total deferred
    35,848       77,553       18,257  
                         
Total
  $ 102,515     $ 81,718     $ 40,018  
                         


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Deferred tax assets (liabilities) consist of the following:
 
                 
    Year Ended December 31,  
    2009     2008  
    (In thousands)  
 
Deferred tax assets
               
Federal net operating loss carryforwards
  $ 32,067     $ 47,656  
State net operating loss carryforwards
    17,018       30,225  
Accrued liabilities
    47,957       39,240  
Property assets
    15,014       20,462  
Other assets including credits
    1,701       1,174  
Foreign tax credit carryforwards
    1,218       2,325  
                 
      114,975       141,082  
Valuation allowance
    (7,968 )     (10,232 )
Deferred tax liabilities
               
Rental merchandise
    (181,533 )     (188,152 )
Intangible assets
    (48,589 )     (29,914 )
                 
      (230,122 )     (218,066 )
                 
Net deferred taxes
  $ (123,115 )   $ (87,216 )
                 
 
At December 31, 2009, we had approximately $91.6 million of federal net operating loss (“NOL”) carryforwards available to offset future taxable income which expire between 2018 and 2025 and approximately $388.0 million of state NOL carryforwards that expire between 2010 and 2026. All of our federal NOLs and approximately $160.0 million of our state NOLs represent acquired NOLs and their utilization is subject to applicable annual limitations for U.S. state and U.S. federal tax purposes, including Section 382 of the Internal Revenue Code of 1986, as amended. We establish a valuation allowance to the extent we consider it more likely than not that the deferred tax assets attributable to our acquired state NOLs or foreign tax credits will not be recovered.
 
We are subject to federal, state, local and foreign income taxes. Along with our U.S. subsidiaries, we file a U.S. federal consolidated income tax return. We are no longer subject to U.S. federal, state, foreign and local income tax examinations by tax authorities for years before 2001. The IRS has concluded its examination of our federal income tax returns for the years 2001 through 2007. Through the appeals process, we reached agreement on all issues except one issue with respect to the 2003 tax year which also recurs in each of the 2004, 2005, 2006 and 2007 taxable years. We believe the position and supporting case law applied by the IRS are incorrectly applied to our situation and that our fact pattern is distinguishable from the IRS’ position. We intend to vigorously defend our position on the issue and, accordingly, we filed in April 2009 a petition for the issue to be heard in the United States Tax Court. The trial is currently scheduled to commence in June 2010. Currently, we are also under examination in various states. We do not anticipate that adjustments, if any, regarding the 2003 through 2007 disputed issue or state examinations will result in a material change to our consolidated statement of earnings, financial condition, statement of cash flows or earnings per share.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
A reconciliation of the beginning and ending amount of unrecognized tax benefits follows:
 
         
    (In thousands)  
 
Balance at January 1, 2008
  $ 7,631  
Additions based on tax positions related to current year
     
Additions for tax positions of prior years
    701  
Reductions for tax positions of prior years
    (817 )
Settlements
    (5,458 )
         
Balance at January 1, 2009
    2,057  
Additions based on tax positions related to current year
     
Additions for tax positions of prior years
    1,744  
Reductions for tax positions of prior years
     
Settlements
    (771 )
         
Balance at December 31, 2009
  $ 3,030  
         
 
Included in the balance of unrecognized tax benefits at December 31, 2009 is $2.1 million, net of federal benefit, which, if ultimately recognized, will reduce our annual effective tax rate.
 
We classify interest accrued related to unrecognized tax benefits as interest expense and penalties related to unrecognized tax benefits as operating expenses. We recorded interest expense of approximately $120,000 for the year ended December 31, 2009. As of December 31, 2009, we have accrued approximately $500,000 for the payment of interest and penalties.
 
Note K — Commitments and Contingencies
 
Leases
 
We lease our service center and store facilities and most delivery vehicles. Certain of the store leases contain escalation clauses for increased taxes and operating expenses. Rental expense was $219.0 million, $215.8 million and $230.4 million for 2009, 2008 and 2007, respectively. Capital leases include certain transportation equipment. Future minimum rental payments under operating/capital leases with remaining lease terms in excess of one year at December 31, 2009 are as follows:
 
                 
Year Ending December 31,
  Operating Leases     Capital Leases  
    (In thousands)     (In thousands)  
 
2010
  $ 175,056     $ 1,458  
2011
    141,264       884  
2012
    107,103       303  
2013
    73,384        
2014
    31,121        
Thereafter
    7,703        
                 
      535,631       2,645  
Less amount representing interest obligations under capital lease
          (297 )
                 
    $ 535,631     $ 2,348  
                 


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Our investment in equipment under capital leases are as follows:
 
                 
    Year Ended December 31,  
    2009     2008  
    (In thousands)  
 
Equipment under capital lease
  $ 7,714     $ 25,261  
Less accumulated amortization
    (5,257 )     (17,074 )
                 
Equipment under capital lease, net
  $ 2,457     $ 8,187  
                 
 
Litigation
 
From time to time, we, along with our subsidiaries, are party to various legal proceedings arising in the ordinary course of business. We accrue for losses that are both probable and reasonably estimable. Legal fees and expenses associated with the defense of all of our litigation are expensed as such fees and expensed are incurred.
 
Our accruals relating to probable losses for our outstanding litigation follow:
 
                 
    Year Ended December 31,  
    2009     2008  
    (In millions)  
 
California Attorney General Settlement
  $  —     $ 9.4  
Shafer/Johnson Matter
          1.8  
Other Litigation
          0.1  
                 
Total Accrual
  $     $ 11.3  
                 
 
In January 2009, we paid $9.4 million in accordance with the settlement with the California Attorney General. During the first quarter of 2009, we paid the remaining $1.8 million in aggregate settlement payments pursuant to the settlement of the Eric Shafer, et al. v. Rent-A-Center, Inc. and Victor E. Johnson et al. v. Rent-A-Center, Inc. coordinated matters pending in state court in Los Angeles, California. As of December 31, 2009, we had no accrual relating to probable losses for our outstanding litigation.
 
We continue to monitor our litigation exposure, and will review the adequacy of our legal reserves on a quarterly basis.
 
In our history, we have defended class action lawsuits alleging various regulatory violations and have paid material amounts to settle such claims. We cannot assure you that we will not be the subject of similar lawsuits in the future.
 
Guarantee
 
ColorTyme Guarantee.  ColorTyme is a party to an agreement with Wells Fargo Foothill, Inc. (“Wells Fargo”), who provides $35.0 million in aggregate financing to qualifying franchisees of ColorTyme generally up to five times their average monthly revenues. Under the Wells Fargo agreement, upon an event of default by the franchisee under agreements governing this financing and upon the occurrence of certain other events, Wells Fargo can assign the loans and the collateral securing such loans to ColorTyme, with ColorTyme paying the outstanding debt to Wells Fargo and then succeeding to the rights of Wells Fargo under the debt agreements, including the right to foreclose on the collateral. The Wells Fargo agreement expires on September 30, 2010. An additional $20.0 million of financing is provided by Texas Capital Bank, National Association (“Texas Capital Bank”) under an agreement similar to the Wells Fargo financing. Rent-A-Center East, Inc., a subsidiary of Rent-A-Center, guarantees the obligations of ColorTyme under each of these agreements, excluding the effects of any amounts that could be recovered under collateralization provisions, up to a maximum amount of $55.0 million, of which $19.5 million was outstanding as of December 31, 2009.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
Note L — Stock-Based Compensation
 
We maintain long-term incentive plans for the benefit of certain employees, consultants and directors. Our plans consist of the Rent-A-Center, Inc. Amended and Restated Long-Term Incentive Plan (the “Prior Plan”), the Rent-A-Center, Inc. 2006 Long-Term Incentive Plan (the “2006 Plan”), and the Rent-A-Center, Inc. 2006 Equity Incentive Plan (the “Equity Incentive Plan”), which are collectively known as the “Plans.”
 
The 2006 Plan authorizes the issuance of 7,000,000 shares of Rent-A-Center’s common stock that may be issued pursuant to awards granted under the 2006 Plan, of which no more than 3,500,000 shares may be issued in the form of restricted stock, deferred stock or similar forms of stock awards which have value without regard to future appreciation in value of or dividends declared on the underlying shares of common stock. In applying these limitations, the following shares will be deemed not to have been issued: (1) shares covered by the unexercised portion of an option that terminates, expires, or is canceled or settled in cash, and (2) shares that are forfeited or subject to awards that are forfeited, canceled, terminated or settled in cash. At December 31, 2009 and 2008, there were 1,838,155 and 1,589,923 shares, respectively, allocated to equity awards outstanding in the 2006 Plan.
 
We acquired the Equity Incentive Plan (formerly known as the Rent-Way, Inc. 2006 Equity Incentive Plan) in conjunction with our acquisition of Rent-Way in 2006. There were 2,468,461 shares of our common stock reserved for issuance under the Equity Incentive Plan. There were 558,437 and 476,783 shares allocated to equity awards outstanding in the Equity Incentive Plan at December 31, 2009 and 2008, respectively.
 
Under the Prior Plan, 14,562,865 shares of Rent-A-Center’s common stock were reserved for issuance under stock options, stock appreciation rights or restricted stock grants. Options granted to our employees under the Prior Plan generally become exercisable over a period of one to four years from the date of grant and may be exercised up to a maximum of ten years from the date of grant. Options granted to directors were immediately exercisable. There were no grants of stock appreciation rights and all equity awards were granted with fixed prices. At December 31, 2009 and 2008, there were 2,525,027 and 2,747,016 shares, respectively, allocated to equity awards outstanding under the Prior Plan. The Prior Plan was terminated on May 19, 2006, upon the approval by our stockholders of the 2006 Plan.
 
Information with respect to stock option activity related to the Plans follows. The information for the Plans is combined because the characteristics of the awards are similar.
 
                                 
          Weighted
    Weighted
       
          Average
    Average
    Aggregate
 
    Equity Awards
    Exercise
    Remaining
    Intrinsic
 
    Outstanding     Price     Contractual Life     Value  
                      (In thousands)  
 
Balance outstanding at January 1, 2009
    4,813,722     $ 20.73       6.01 years     $ 9,204  
Granted
    678,370       17.31                  
Exercised
    (141,364 )     12.00             $ 1,039  
Forfeited
    (429,109 )     23.54                  
                                 
Balance outstanding at December 31, 2009
    4,921,619     $ 20.43       5.44 years     $ 8,584  
                                 
Exercisable at December 31, 2009
    3,504,412     $ 20.52       4.28 years     $ 7,635  
 
The intrinsic value of options exercised during the years ended December 31, 2008 and 2007 was $1.7 million and $2.5 million, respectively.
 
The fair value of unvested options that we expect to result in compensation expense was approximately $4.6 million with a weighted average number of years to vesting of 2.31 years at December 31, 2009. The total number of unvested options was 1,417,207 and 1,561,188, with intrinsic values of $946,000 and $1.1 million at December 31, 2009 and 2008, respectively. There were 194,128 and 58,860 restricted stock units outstanding as of December 31, 2009 and 2008, respectively.


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RENT-A-CENTER, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The weighted average fair value of unvested options at December 31, 2009 and 2008 was $3.21 and $3.55, respectively. The weighted average fair value of options forfeited during the year ended December 31, 2009 was $6.64.
 
The total number of options vested during the year ended December 31, 2009 was 604,661, with a weighted average fair value of $4.96. The total fair value of options vested during the years ended December 31, 2009, 2008 and 2007, was $3.0 million, $4.3 million and $5.9 million, respectively.
 
During the twelve months ended December 31, 2009, the weighted average fair values of the options granted under the Plans were calculated using the binomial method with the following assumptions:
 
     
Employee options:
   
 
Risk free interest rate (0.37% to 2.04%)
  Weighted average 1.10%
Expected dividend yield
 
Expected life
  5.34 years
Expected volatility (45.30% to 66.50%)
  .Weighted average 55.08%
Forfeiture rate (3.64% to 24.80%)
  Weighted average 11.23%
Employee stock options granted
  678,370
Weighted average grant date fair value
  $5.72